2nd to Last
1503 W 18th St, Houston, TX 77008
Reviews
06/03/2015
Provided by YP.comThis store has a no refund, no exchanges policy and they enforce that policy. In fact it is printed on the receipt.
The Issue:My husband purchased a pair of Dior sunglasses as my birthday present, not realizing I needed prescription lens. I was wearing contacts up until 2 years ago. He didn't realize I was now wearing only prescription lens sunglasses.
I called to speak with the owner about an exception to the exchange policy as my husband paid almost $300 for the sunglasses.
My goal is to exchange them for something of lesser value. Up until this transaction, I have been able to come to an agreement with the proprietor, maybe not this time.
I spoke to a young sales person and asked to have the Owner call me. When I explained the issue to her, she assured me there were no exceptions and that I was wasting my time, but promised to give the Owner a message to return my call.
I will update my experience as soon as I have spoken to the Owner.
My advise to you, if you can't return or exchange it, keep your money in your pocket!!!! Even Goodwill will refund money.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Neighborhoods
- Lazy Brook - Timbergrove, Central Houston, Lazybrook
- Categories
- Resale Shops, Thrift Shops
- Other Information
Parking: Self
Wheelchair Accessible: Yes