AAA Cooper Transportation

Write a Review713-631-7737

This company has had an item that I ordered from Home Depot at its warehouse since 6/20/18, today is 7/6/18. Customer service is non existent and will tell any story to cover their non existent delivery services. They supposedly tried to deliver the item today, but my Ring doorbell (video feed) showed no person or 18 wheeler on my street let alone near my porch. Stay away from this delivery company. Driver was rude and changed his story multiple times to get out of a delivery. I would give them a negative number if I could.

No company that truly values their business and customers should ever use this transportation company. I'm reluctant to continue to do business with the company that shipped my packages, if they will continue to send my packages through AAA Cooper. This is truly the worst company I have ever dealt with.

My office management doesn't deserve to be disrespected, as they are always pleasant and very helpful. I am beyond shocked at the lack of professionalism that this company has. The delivery guy showed up and refused to leave the packages in the front office. When he was given permission to access the building for delivery purposes, he stood in the office and refused to deliver the packages to the door, stating '"I'm not going any further than right here" and left without delivering the packages.

I will post this review everywhere that this company can be found to make customers and businesses aware of AAA Coopers poor customer service.

We shipped a total of 6 pallets on two different orders and both shipments were crushed, boxes torn and leaning off the pallets. Of course, the shipments were refused by the consignee which were going to a forwarder for an International destination. All that said, it's on our dime to have returned to the original shipper. Who can afford to do business with these folks? Not us. Good luck to those who do.