Alanis Salon & Spa

Write a Review713-524-2610

CLOSED NOW - Opens at 10:00am

Beautiful salon & even better staff!
Located in upscale Montrose/River Oaks area
Street parking only

I called to explain that I wanted yellow and orange hair tips, then asked permission to bring in the Pravana hair dye myself. The young lady put me on hold to check, then said yes because they did use that brand there. I asked about a Groupon they offered that covered an ombre or balayage plus haircut/style, she answered not to purchase the deal or they would lose money, and that they would match that pricing directly in person.

The day I was scheduled, I called them to let them know I was on the way and they said I was fine. After arriving the guy who was to be my stylist named Andre Deleon Williams asked me if I had a Groupon. He incredulously said it wouldn't cover what I wanted, and that he did not have enough time to do it also since he had another client coming in (it was 4:30 and they close at 8pm). The owner gets involved, and sides with him. She blamed the person who took the call for not suggesting a consultation first.

I told her that I will be going elsewhere and and not recommend her establishment to anyone. She got defensive and gave me some spiel about all her years of experience.

I am writing this review now so that anyone who reads it can avoid that pompous worker Andre (an older man with a condescending attitude poorly disguised as inept superiority). I am actually so glad it happened that way, because instead I went on a personal recommendation to Beauty Express Hair Salon on Bellaire. Feel free to read my experience on their Yelp reviews (my photo is captioned: Fire Hair) because it was phenomenal. It has been weeks since my hair was done and I am still constantly getting complimented on it.

**UPDATE**

The owner wrote a response to my Yelp review, exactly like I predicted trying to shift the blame once again by denying and whining. I expect her to lie some more in the near future because she doesn't have anything better to do. What an embarrassment. I truly feel sorry for her.

This is an incredible salon. Eddie is my hair stylist. He corrected my hair color and gave me the color I really wanted. I always walk out of there after he has done my hair feeling like a runway model! Thanks Eddie! I highly recommend Eddie and Alanis Salon in Houston to anyone!

Melanie Nichols, Richmond, TX