Houstonians on the move have relied on Westheimer Transfer & Storage Co., Inc. to help them relocate to their new destination. We have been an Allied Van Lines agent since the van line's inception in 1929. Family owned and operated, Westheimer's knowledgeable and experienced staff are utterly obsessed with providing top-notch service on each and every job.
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Reviews

SM
Supra M.

10/01/2015

Provided by YP.com

I recently had Westheimer Transfer assigned as the packing company for my military PCS move to Alaska. The good: team was polite and quick with the collection of my items from my Mom's, and the shipment arrive on time. The bad: neglegence. I had a gun safe with 13 guns as the majority of the pick up. The pre-move inspection person wrote that I had a "gun cabinet", not a safe, so the packing crew wasn't prepared for a 24-gun fire safe upon arrival. When my items arrived, 4 of the 13 guns were damaged as well as the safe. They just left all the shotgund/rifles in the door rack and just assumed they would stay put, which they didn't. Also, they didn't inspect/inventory the shipment properly and just copied the list of guns my Mom had put together onto the inventory log, and that wasn't even done right. They left one of my now damaged guns off the list and the claims adjuster isn't even going to consider pating out for that item, since it wasn't officially documented as part of the shipment. On top of that, they lied to the claims adjuster, telling him my Mom insisted that they be packed as they were, stating that she said, "it was shipped that way before and all was fine." the only "shipping" that safe had previously is when I carried it to Houston in the bed of a pickup, with all of the guns removed and placed in the cab. Do NOT use unless you like to deal with neglegent liars.

More Business Info

Houston's oldest and most trusted moving company since 1883

BBB Rating
A+
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Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 713-526-8654

Fax: 713-526-8654

TollFree: 800-231-2051

Toll Free: 800-231-2051

Phone: 713-526-3911

Phone: 713-526-2341

Phone: 936-242-8244

Phone: 832-735-5770

Brands
Allied Van Lines USDOT #076235
Payment method
master card, visa, amex, discover
Neighborhoods
Southwest Houston, South Main
Amenities
New 100,000 sq ft air-conditioned warehouse centrally located in an elite part of Houston; Moving boxes available; Air Freight delivery
Accreditation

TX DOT #7143

Associations
Pro Movers Certified; American Moving & Storage Association; Member Southwest Movers Association
AKA

Westheimer Transfer & Storage Co Inc-Allied Van Lines

A.B.C. Moving & Storage Co., Inc.

Westheimer Transfer & Storage

Allied International/Houston

Westheimer Transfer & Storage - Agent For Allied Van Lines

Westheimer Transfer & Storage Co.

Other Emails

Categories
Movers, Movers & Full Service Storage, Moving Services-Labor & Materials, Storage Household & Commercial
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