Ambit Energy - Residential & Commercial Services

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The technician was very professional and knew exactly what he was doing and the pricing. Was very good!

Easy to work with and very helpful

Great company!! They provided me with great customer service and a low low rate. I whole heartly recommend them to everyone.


Energy User

Called the company and spoke to Darrell about rates, as I am interested in being a customer, and he was very patient and super helpful! He made it easy to understand and have me all the necessary information that I needed!!! It makes me comfortable that I am going to be a customer!!! Just plain awesome!

Terrible Company. I'm really disappionted in the customer service of this company. They are hard up for a dollar, and act like they are on the brink of going out of business. Bye Bye Ambit, hello agian Centerpoint !

Great service! Ask for Darrel! Great help and connected with me 1 on 1. Thanks again!

Great Service! I called to get my electricity set-up for my new home in Houston, TX and John, the Service Rep from Ambit Energy could not have been any nicer to work with. I got great service, a low cost and a Free Hotel stay, not to mention Travel Rewards (still gotta figure out where to go!) just for becoming a new customer. Wow! I have never, had any electric company treat me like this!! You guys are awesome. Thank you Ambit Energy!!

May 2012 I switch to save $$ so I thought, was having difficutties but always paid. Times got a little hard, called to make arrangemts they DONT! I was told by CSR " go to a church" I was D/C my feelings were very hurt in the way I was spoken too. I hv only had them for not even 1yr . Around Nov2012 times got a little rough again (Nov) D/C again for late payment "my fault did'nt check the mail on time life happens ..it happens . Feb2013(today) Things are better but still rough. Get my statement PAID IN FULL on line and noticed my original rates were changed to double per kwh. They sd because I had 2 D/C they terminated my contract and put me on a Variable Plan???? I dont see how a Million @$$ Co. will take a customer who is having difficulties and force them to pay more instead of offering plans to assist them in times of need. This is wrong and should not be an option.I am a single mother 2kids just finished school looking for wrk and struggling from time to time. Not fair to have someone kick you when you are down. I think this Co. takes advantage of people and when I can I will switch my business will no longer be with this Co. The grass is not always greener on the other side. I was convinced by a Sales Rep to switch I should of stayed were I was.

The people who lived in the house before me left without paying the electric bill, basically "skipped out"! (I had only been there a week) I had the horrible experience of coming home from work, and my electricity was turned off. $100.00 worth of groceries in my refridgerator, spoiled. It was horrible. When I finally found the company that serviced the electricity account for my house......by calling every company in the yellow pages, and being lied to by several.....I reached Darrell Holmes. He confirmed that Ambit was the carrier. Darrell went above and beyond for 3 days helping me get all this mess straightened out and my electricity back on.

I have never eperienced someone so helpful and caring. I am a single woman, new to the area, I don't know anyone. Granted I had to "camp out" for 3 days in my house.....but Darrell came through for me. I appreciate his help and the way he worked so hard to get this problem resolved. I highly recommend him for your electric needs. His diligence will not go unrecognized.....what a great guy!

for 100.00 deposit , i couldnt beat this ! if your a lady they help you by sending you 300.00 check , you send 100. back to help the next lady ! also my electric bill has never been so affordable ! awesome ambit !

What I dislike the most is going through the prompts and then when I'm transfered to a representative, I'm verifying the same information. This does not make any sense. As soon as I can, I'm switching to another carrier. Please marketing department, automation or a live person make a decision.

I called in to connect new service and spoke with Darrell, which was very nice and patient. I got a nice low fixed rate for a year. I like that there is no automated system nor a long hold time. So far it is good and keep you posted on how the first bill looks like.

I called to get my electricity set-up for my new home in Houston, TX and the Service Rep from Ambit Energy could not have been any nicer to work with (I think his name was Darrell). I got great service, a low cost and a Free Hotel stay, not to mention Travel Rewards (still gotta figure that out) just for becoming a new customer. Wow! I have never, had any electric company treat me like this!! You guys are awesome.



Thank you Ambit Energy and thank you Darrell (I think)!!



Jim

I called yesterday and immediately spoke to a representative. There was no hold time at all and no automated system where you have to select from a menu of options. This company is very efficient at handling their customers. I have had bad experiences with other companies that have month to month plans. In one case my rate almost doubled the second month. I learned that the best way to prevent rate hikes is to do a fixed rate for a term like one year. Some companies offer choices on the length of the term. One year is standard. A fixed rate will not go up for the term. With the rates as volatile as they are it is the best way to protect yourself. I would highly recommend doing business with Ambit.

They are extremely knowledgeable and very service oriented. Saw a couple of other reviewers that were surprised prices went up. Hello, have you seen energy prices/gas prices! But these people are committed to being one of the last to raise prices and one of the first to lower them. There is no wonder that they are a booming company. Nice we can save and earn travel credits for something i buy anyway.

Satisfied. I've been with Ambit since November of 2007 and my rate has not exceded 0.1094 per kWh. Thanks.

David

I would not refer anyone to this deceitful company....

We were with a power company at a fixed rate of .13kwatts and low and behold we were fooled into this company with a low, low .10kwatt rate this was 2 months ago. Now we are at a rate of .16kwatts more than we have ever paid with any other company before. The same people that lured us with the low rate and free vacation trip just for signing with them have turned on us with utter rudness, unpleasantness and lack of professional customer service skills.

We will be leaving this company very soon reguardless of whether the rates go down are not.

I would advise anyone to think twice about switching to this company because their word or their contract means nothing.

I transferred to Ambit two months ago. I was offered a .099 per kilowatt hour rate. I was never told that this was to be a variable rate. I paid Reliant Energy a $200 early departure penalty to go with Ambit. Why pay .1375 at Reliant when I could get .099 with Ambit. For the first month I did receive the promised .099 rate. With my second bill the per kilowatt rate went to .1570. I have spent the last two hours trying to get resolution to this situation to no avail.



To me this is a perfect example of "bait and switch."



I would tell anyone not to go with Ambit because they appear to be a devious company.