APM Electronics, Inc.
3600 Katy Fwy, Houston, TX 77007
Over 20 years of experience ,and over 18 years of service at the same location 3600 Katy Freeway. We are a family owned business and committed to provide our customers professional and courteous service. All are technicians are company employees and undergo stringent securty on each one, as well as background checks. We have technical resources to get your product fixed right the first time. All our work is guarantied.
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Find ProsReviews
05/21/2013
Provided by YP.comSTAY FAR AWAY !!!!
This company gave me the run around for months and never even fixed the problem. They did however have the nerve to charge me "for services not rendered."
Angel (the owner) is arrogant and thinks he is God's gift to electronics when in reality he could not even fix a simple problem.
If you work hard for your money STAY AWAY.
01/18/2016
Provided by YPmobileFixed a problem with a pioneer radio. Fast and polite service.
It was covered under warranty also.,.....................................
11/11/2015
Provided by SuperpagesThis shop is the place to go when you need electronics repair. I would not hesitate to recommend this to anyone who needs such type of service.
03/24/2015
Provided by YP.comMy experience with APM Electronics, was great. Even reading the reviews, I took a chance. We as people always have something to say when it doesn’t go our way. I work at Wal-Mart and I know how hard customer service can be. With that said; here is my review.
Amazed how clean this shop is, for a repair shop. The people very nice and professional. They did let me know what their service fee is up front & more less how long it would take to look at my receiver. 2 days was not bad at all. I asked about their fee. They said part of that fee would go towards my balance. I didn’t read that information on the reviews. Here is the following I didn’t read on the reviews.
They will try to fix part before ordering a part, If needed to order part….. they would search with manufacture first. If not possible they would try other places and their suppliers. Because my unit is a more than a few years old, there might be a possibility that they wouldn’t be able to repair only because the part is not available. They will try by all means to repair it……. So it was my decision to once again to take that chance. I felt comfortable with the information given and the people working in that facility. I told they have been in this same location for over 20 years. That to me, has a lot to say for a company.
Long story short. It took 2 months before they gave me the good news. I was also told to call them, because they are trying to turn equipment back to customers on a timely manner, and due to that, they would greatly appreciated if I called them every day if it made me feel better.
I am a happy camper. I have my receiver back with the sound that no other would produce.
Thank you APM ELECTRONICS, I hope this will help all review readers out there. No one is perfect!
07/27/2013
Provided by Superpagesi.eI took my Pioneer to APM and they are the cleanest shop I have ever seen. Very professional & everyone you talk to are friendly & will to help. Here is my story. I was told upfront the techs were back logged two weeks. Did like it, but I need it fixed. Sure enough it took two weeks & I called them, well they had it on the bench working on it but, the part needed was backed ordered. I said, yeah right. I decided to call Pioneer. Well, APM was right, part back order and no eta. Long story short my Pioneer was there for 3 more weeks until finally I said, I am going to pick it up. I didnt get my estimate fee. I understand not their fault. They did what I paid them to do. The lady gives me my receipt and tells me. If the part comes in, your fee is good for 30 days. If you find the part else where within the 30 days bring it back and we will only charge you the labor. I said okay. I friend of mine looked in craigslist and found an old Pioneer and we took the board out match the number s that APM had given us and WOW. Talk about happy. We took it 31 days later. She notice the date said; okay we will repair it. Done deal..my old Pioneer is working great as before. With this story am telling all the review readers, there is always 2 sides of the story. APM is a great repair shop. Angel is a true tech and will not sugar code what he has to say. I am a witness of that. But bottom line is that he is old school tech and I hope he stays in business for a long, long time. Cant find good and real technicians now in days.., A local favorite, or highly recommended because
03/29/2012
Provided by SuperpagesAPM Electronics has excellent service and staff. I had taken my equipment to another shop prior to going to APM Electronics and was told by that shop that they could not get parts or repair my TV. I then searched online for an Authorized Panasonic Service Center in Houston. I took my TV to APM Electronics for a second opinion and estimate of repairs, because I did not have confidence in the prior repair shop. APM quickly located the needed parts and repaired my TV and at a very reasonable cost. So far, my TV is working like new. Thank you APM Electronics. I would definitely recommend your services to anyone seeking repairs to their Audio/Video Systems.
10/08/2011
Provided by YP.comWe are so happy with the service APM Electronics, gave my mother. They were very patient and very professional with her. Gave her the fee cost, which has not change for the past 5 years I have done business with them, and were there on time at my mothers home. They were fast,professional from the 1st phone call to the end of the service. I Thank You APM Electronics and Staff. God bless.
01/19/2009
Provided by YP.comI had a LG warranty on a TV and LG sent me to APM Electronics. I contacted them,they put me off until they received the work order from LG. They contacted me 10 days later to schedule a time 3 weeks later to come fix it at my house. On the day they were to fix they called to confirm and at that time asked me about the proof of purchase,i said I had my credit card receipt. That wasnt good enough. I got the receipt as asked called back and they said it would be another 2 weeks before they could get another time. When I asked why when i was told prior that they would get right to it.The person at APM electronics was unprofessional told me to have the TV fixed by someone else and hung up. They have the work order from LG,so to do that i have to start all over a 2 month process. I have a hard time believing that LG would let a local company with such horrible customer service do warranty repairs for them. I would not use these people for service repairs,if i had this much trouble before the work was done. I would hate to experience what would happen after the job was complete. I was previously in the Stereo Business for 17 years and have a working knowledge of how hard it is to make everyone happy. I am sympathetic but this was the worse i have been treated over the phone by anyone in as long as i can remember.
The problems with some customers is that they don't have the proper information and they want you to do the leg work for them factory warranty of any kind pays for the repairs nothing else if you call us and you don't have a store receipt or a warranty letter from the manufacturer we cannot perform warranty service as far as calling back when you do get the proper paper work you will be put back in line not infront of other customers that had all there paper work in order it's not uncommon for somebody to think that you are rude when they don't get what they want
More Business Info
"DON'T WORRY WE CAN FIX IT."
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Mon. to Fri. 8am-5pm(central): 713-869-5537
- Brands
- Mitsubishi, Panasonic, etc, LG, Pioneer, Sony
- Payment method
- visa, discover, check, master card
- Location
- Heading I 10 west exit Yale/Heights,we are on feeder road. Heading I10 East exit Studemont make u turn and we are on feeder road. North side of I10. One block pass Ace Mart Resturant suppiy. White building with Red Triming. 3600 Katy Freeway.
- Amenities
- 10% Senior Citizen Discount. We are Lic, Insured and bonded. Low Prices and High Quality Service 100% Customer Service We repair all consumer and Commerical Tv's 1st time Customers get $30.00 off on any repair over $300.00(Mention this ad when you call or before you schedule your repair.. to apply)discount. Good used TV's at times, at very low prices, Call us.
- Associations
- BBB Angie's List Ourblok Authorized Service Center by Manufacturers
- AKA
APM Electronics Inc
Zenith
- Other Link
- Category
- Television & Radio-Service & Repair