Chula's Sports Cantina
10516 Katy Fwy, Houston, TX 77043
Reviews
12/03/2015
Provided by YP.comhere should be a choice for zero stars, as what this place really deserves it!
Horrible service! Unprofessional management!
I go there regularly to see the beautiful waitresses and for some food and beer. I sometimes hit the North or the 59 locations.
I mostly ask for one waitress; of course, because I have a preference for one of the girls to serve me. I usually have four or five names so I can always ask for someone I know, that can take care of me, and that I consider pretty as well.
I walked into this location and I ask for one girl and they said she is on break. No big deal. I asked for another one and I said to sit in a table and she will be there. Then another girl goes and greets me. I pointed out that I asked for one girl and if she can wait on me. Then my server tells me that she is "busy with her tables" (???). I don't see an apparent reason why she cannot take care of me, as many waitresses there takes care of many tables at the same time and she had, at that time, three one-tops and one two-top. I was not that happy about it, especially since this is not the first time this occurred.
First at all, let me say the kind of client I am. I look for some talking to the servers, but I am only a little talkative and I always respect them. I don't consume a lot most of the time, but I leave a $10 tip in a $10 to $20 tab (I adjust more or less tip according to the service quality). I sometimes take one friend and tip even more. Nothing abnormal as you can see...
Well. That feeling ended today. After I informed the manager about the situation (Fernanda, I guess, which did not do anything at all), she said she will "talk to them". Lame answer. And then, after I finished my meal, I saw the first waitress back on the floor, Brittany. So I wanted to sit with her and drink a couple of beers. I got service denied on me from her, as the manager is in some sort of obscure agreement with these girls.
I don't know if it is because most of the time I don't consume a lot, or I don't drink, or the fact that there are some girls (and even the manager, an ex-server) that try to do whatever they want and run the place at their please. But it is just bad! They made me feel like an undesirable person. Maybe I'd understand the situation better is they explain the reason of this behavior in a kind and professional manner, but nothing of this happened. And I was thinking on writing a review on Facebook, but of course, comments are disabled, and I can only imagine that the reason for it is that they perform horrible most of the time.
They made me feel very unwelcomed. I will not be back at this location, and I will make sure my friends know. Even though I like the 59 location, this kind of issues (as I repeat, this is not the only one occurred at this place) make me feel the other locations hard to recommend and patronize as well.
I am an educated, well-mannered and professional person, but these mafia girls (waitresses seemed to run the place) really know how to make a person fell like a trashy weirdo :(
01/08/2015
Provided by YPmobileDamn, nothing but perras and putas work there and ugly to go with that. Eeww.
01/13/2014
Provided by YPmobileWhat a horrible place never ever again The management was rude and they messed up my order and he wanted to deduct 5 dollars and I had to wait for 20 minutes for a server to come and I had to get up three times for refills and condiments since no one came to check up I can't believe the management never go here its a nightmare bad customer service and the manager is very rude and didn't care
More Business Info
- Hours
- Regular Hours
Mon - Wed: Thu - Sat: Sun: - Payment method
- mastercard, amex, all major credit cards, discover, visa
- Neighborhoods
- Northwest Houston, Spring Branch West
- Categories
- Sports Bars, Bar & Grills, Bars, Restaurants
- Other Information
Parking: Valet, Free
Wheelchair Accessible: Yes
Cuisines: Bar & Grills
Alcohol: Full Bar