Church Services

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Mo came and fixed AC , very polite and went business, AC working perfectly, I will ask for him again. He did a great job!

Our water softener failed and the pellets clogged the plumbing. The serviceman, Freddy, said he'd never seen anything like this and did not know what it was. In an attempt to discover the cause of the problem, he cut the hose bib off of one of our outside faucets and just left it like that. Even after I told him to fix it, he did not and now we will have to hire another plumber to come out and fix it.



He also told us that our problem was with the pipes under our marble floor. He stated that we need to dig up the floor. Our pipes are in our walls, not under the floor. Had we listened to Freddy, we would be paying around $50,000 to repair the floor in our $600,000 home.



After Freddy left, leaving the water to the house off, and stating that he left it on after calling him. I called another plumber who was immediately able to correctly diagnose and fix the problem. It did not require digging up the floor, by the way.



I did call Church Services in an attempt to resolve this issue. I was promised that a manager would call me back. No one ever called.

I had a service call today with Church, the issue was my central air. I had previously had work done by them on my unit and the part they replaced had a warranty. Today, the technician arrived, was friendly and professional, I just prayed that I didn't need a new unit. After doing his inspection, he stated that the problem was again the same issue as previously and that it was under warranty. I thanked God for his honesty, he could have been dishonest and told me anything. I will certainly call Church again when I need repairs done, they are honest...Dawn