David McDavid Collision Center Houston

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CLOSED NOW - Opens at 7:30am

This is the 3rd time we've bought new from this particular dealership. The best part was because we where recurring customers they pulled the last year of statments and since we have had no late payments they didn't have to pull our credit again!!!

We checked several Nissan dealerships pricing before deciding on David McDavid. Calvin was very helpful and respectful of us and what we wanted in a new car. Within 2 hrs we drove away in our new Nissan Versa. Glad to have met him and will definitely refer our family and friends.

Tried several times at local dealerships with Nobody finding getting the deal financed so we took a 2 hr trip to Houston at David McDavid Nissan and Came home with a vehicle and reasonable pmt. Would send anyone it's worth a trip.

This was the second dealership I went to for the vehicle I wanted. So much better here. Obi was nice and not pushy. They worked with my budget and it all came out well. The only glitch was the financing. Since their machine was down they wanted cash. I had a check and the finance guy said come back with cash. Obi went to the manager and the check was accepted no problems.

DO NOT GO HERE. I NEVER write reviews, but for what I went through at this dealership, I can't just keep it to myself. I came in looking for a different car and when I got there I was told that the car was sold and they offered to show me other vehicles which was fine with me. At first, everything was going well. I was helped by Ken Patrick. Once we began talking about numbers, everything changed. I am a 20 year old girl about to start college, so I guess to them I was a sucker who didn't know what she was doing. (And they were right) During our talk about monthly payments the salesman Ken Patrick was being extremely aggressive and increasingly becoming agitated, which honestly frightened me. He kept slamming down the papers and his pen and he would loudly sigh and push in his chair loudly when I wouldn't agree to a price. I was becoming very anxious and a little intimidated which I'm sure is what he wanted. In the end I just wanted out but I needed a car so I had just agreed to sign the papers that day and come back the next day to finish the payment. While I was signing the man who was helping me asked me how I wanted to pay the tax for the vehicle. That is something that should've been added to the whole total in the first place (which I didn't know at the time) it raised my monthly payment by FIFTY FIVE DOLLARS. THAT IS I FIVE THOUSAND DOLLAR TOTAL I WOULD VE BEEN PAYING JUST FOR "tax". THEY ARE CROOKS. PEOPLE NEED TO STEER CLEAR OF THIS PLACE I CANNOT STRESS IT ENOUGH.



When I got home, a friend of mine (who is also a car salesman) asked me how everything went along and what I will end up paying. He immediately shook his head and went on to tell me that I was paying way too much money for this vehicle and I was getting completely screwed. I got very nervous and explained to him that I had already signed all the papers to which he let me know that as long as I didn't take the vehicle off the lot (which I didn't) it's the dealerships problem, not mine. So I breathed a sigh of relief happy that I wouldn't actually have to go back to that horrid place. (WHY did I even agree to sign?!?!) I was pressured and I let them get to me.



I was honest to God afraid to call them up and tell them I wasn't going to take the car. I was worried they were going to try to bully me or scare me or even threaten me because I signed the papers. (Yes that's how horrifying my experience was). I decided to just move on to the next dealership AND did my homework so I know exactly what I was doing next time.



For the next couple of days Nissan would call me and leave me messages, which I wouldn't listen to because I already knew the things they were going to be saying. A couple days later I decide to just see what they had to say. The messages were HORRIFYING. I have never in my entire life had someone talk to me in such a way, with such hostility and malice. I'm 20 years old and I'm embarrassed to say that I'm a sensitive person and I couldn't help but burst into tears. Is that what mcdavid calls customer service??? This Ken Patrick man made me feel like crap. I have never wished bad things upon anyone but this man. I will forever tell people to steer clear of this place it's HORRIBLE. They are crooks and what they call customer service I consider HARASSMENT.



I actually found out a few of my friends were going to go to that dealership, and I thank God that I was able to warn them about the service of this place and referred them elsewhere (where I bought my vehicle with amazing customer service, and made me feel so comfortable I know I will be a life time customer. I will not say where I went because I don't want anyone to think I'm trying to promote another dealership, this is my very real experience that no one else should have to go through.)



I will also be posting the horrendous voice messages online for all to hear. Thanks for nothing but a bad memory Mcdavid.

February 2013 service of Honda Odyssey.

The location wasn't great and the neighborhood is dominated by odd people. The center is mainly run by Hispanic employees but don't worry. They did a great job to fix our Honda Odyssey. It looks new. The manager/adjuster Dianna is very sincere and the shop manager Mr. Salinas is very nice. They all are friendly, not clever like other repair shop, some of them don't talk much but they do their job and are professional. They listened to us and took care of all issues related to the repair. They are very fast too, turned our car in just 2 days before the due date. We will go there again if needed and highly recommend them.

MY EXPERIENCE THERE WAS A GREAT ONE .CUSTOMER SERVICE WAS GREAT,EVERYONE WAS VERY KIND AND UNDERSTANIDING.VECH,CAME OUT ON TIME,THEY KEPT ME INFORM AT ALL TIMES ABOUT MY VECH.I WOULD GLADING TAKE MY VECH BACK IF HAD TO. THE RECEPTIONIST THEY HAVE IS VERY HELPFUL IF HAVE ANY QUESTIONS,OR NEED HELP . I GIVE HER A 10 IN CUSTOMER SERVICE.JUST ASK FOR TERESA AND SHE BE GLAD TO HELP.

My car was at David McDavid for over a month just to get the WHEELS replaced. It has been a complete nightmare. I have already complained to my insurance company. Don't go through what I've been through.