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DKM Films offers professional tried-and-true video production strategies to companies looking to harness the power of video to provide consistent training, drive sales, or communicate complex messages.
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Reviews

LA
Lindsey bomer A.

03/01/2016

Provided by YP.com

We were informed two weeks after wedding that footage was "lost" due to malfunction with one of the cameras used for our wedding. I reluctantly, accepted their offer of a reduced price to continue with video with whatever footage they had (the surviving footage was dramatically exaggerated when explained to me). Conversation and treatment from Kevin was never the same after being told of lost footage. Delays in full film which was never expressed to us would happen at time of purchase. The full film was my priority and Kevin, I guess, never listened to understand that. Kevin took it upon himself to put words in my mouth that I never said and when I confronted him about it, Kevin cut me off completely and made the decision to stop working on film all together. In the end, we don't have a wedding video. Our video memories are lost from the one day I can't repeat. I still cry, so it hasn't been till now I've been able to write it without it being full of anger.

claimed iconBusiness Response02/24/2017

I am sorry that you feel upset over the treatment you received from our company. It is our company's goal to create memorable experiences that will last a lifetime. As soon as we discovered the footage was lost, we contacted you directly to keep you informed of your project. We continued to edit the footage and were very confident that we could still provide a beautiful high quality video. In addition to that, we discounted the original price of your video. After several edits, you expressed displeasure with the product and we decided that we would give you a full refund (along with all of your footage). I do hope for continued success for your future together.

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More Business Info

Hours
Regular Hours
Services/Products
Video Production Commercial & Web Marketing Videos Training Videos Event Videos
Payment method
visa, discover, mastercard, all major credit cards, check, debit, paypal
Other Link

http://dkmfilms.com

Categories
Video Production Services, Video Production Services-Commercial
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