Dr. Xiaodong Zhou, MD

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CLOSED NOW - Opens at 9:00am

Where do I begin? Zhou comes off arrogant. She doesn't really care about the patients' experience, which explains why so many others on different websites gave her bad reviews.

Zhou & her office don't communicate well, act distant, & give low quality service. Originally, when I first set the appointment, I booked a different doctor for back-up. I'm glad I had the back-up. We waited long times, over an hour or two just to see the doctor despite our appointment. And that was before we got into the patient room. We waited an additional long time for her when we were finally seated. I felt like she forgot about us or just didn't care. I had to look for her! When I found her, she basically shrugged us off and told us to continue to wait. When I asked if she had any refreshments for the long wait, she arrogantly and bluntly said no while she continued to walk off.

Much of her staff is rude & uncourteous except for Marisol. She follows through and is considerate. Later on we also found additional charges nearly a $1000 extra that was not communicated to us we would be charged for. When I called their office with questions multiple times for Zhou and one of her nurses (Wendy?), they don't return calls.

Sometimes you read bad reviews and want to give the benefit of the doubt, and it's so sad when they are true. Don't support this business!