Enterprise Rent-A-Car

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OPEN NOW - Closes at 6:00pm

my not so good review does not involve this location but the overall service of Enterprise. i had a flat while 150 miles from this location so i called and contacted roadside assistance which in turn sent AAA. they changed the tire to the spare- no problem. the issue was that i was instructed to take the car to the nearest location. i informed the person on the phone that i was very limited in time so she called them and set it up and called me back to let me know that everything was taken care of. However upon my arrival at the location on I35 in Round Rock, they said they knew nothing about it and didn't have a car for me. But i could wait and see if they could help me. i did not have the time so i left and called Roadside Assistance back and told them they would need to bring a car to me at my conference or i would have to drive it back to Houston on Sunday on the donut spare. they said i couldn't do that and would, have to go back and wait. after a few minutes back and forth i hung up and contacted Enterprise through a private message on twitter and only took me two message and an hour to get a response and was told an area manager would call me. 5 days and still no call. so thus the poor review. they are very helpful until you sign the agreement and drive off.

worse attitude and find any little think to charge you extra for 10 min charge me extra 2 hrs almost the price of and extra day

everytime I try and give them my business they act like they cant give you a deal....but amazingly you can go to another dealership Weisner in Conroe and wow no problem they get you into the car you want and at the price you want to pay monthly. I have done this twice now. I will avoid forever. seems like they just dont care if they get your business unless they are sticking it to you. Dont waste your time.

High pressure sales.

60 day satisfaction is a gimmick cuz when they make a deal they tell you the deal is good if you sign a waiver for the 60 day satisfaction. Most expensive gap insurance around. Worst mistake I ever made

We felt no pressure buying from them. Nice surprise.