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Reviews

KT
Krystal T.

10/14/2016

Provided by YP.com

I had a horrible experience with the new assistant manager(a girl named Jordan). Her customer service ethic is unacceptable. I've been renting cars at the shadowbriar location for years & due to the service I received from this individual, I was willing to expire the relationship I'd built with this location. Fortunately I was contacted by the branch manager after filing a complaint online. Cedric James was very professional and took ownership for the actions of his employee. He was very apologetic and willing to go above & beyond to keep me as a valued customer. He lives up to his title as a branch manager and brings value to his company's name.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Services/Products
Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
Brands
Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
Payment method
amex, discover, master card, visa, check, cash
Location
Village Shops Westheimer
Neighborhoods
Shadowbriar South, Westside, Briarforest
Categories
Car Rental, Truck Rental, Van Rental & Leasing
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