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Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

CU
Chris U.

04/03/2014

Provided by YP.com
Purchased a set of tires from ...

Purchased a set of tires from TireRack and had them drop-shipped to this Firestone location for installation. When I dropped off the car I asked them to also fill up the spare tire. Installation was done a few hours later and I picked up the car. As an aside, they do try to upsell you which is rather annoying.



When I got home I noticed that the cover on the spare tire (mounted to the back of the car) was missing. When I called the manager, he claimed that there was no cover when I dropped off the car and basically sent me on my way with a "Too bad." I suspect that they broke the cover when they took it off to inflate the spare, but since I have no proof this is a "I say, they say" situation.



So basically my advice is to not go to this store since they do not take ownership of their mistakes, but if you do feel that you must go there, take pictures from all sides of your vehicle so that you can document what and how you dropped off. Personally, I will not go back to this location.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 713-871-8133

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
master card, discover, amex, visa
Neighborhoods
Great Uptown, Westside, Uptown-Galleria
Other Link

https://local.firestonecompleteautocare.com/texas/houston/5300-westheimer-rd/

Other Email

Social Links
Categories
Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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