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SB
Severine B.

11/29/2016

Provided by YP.com

Be careful. We trusted in this facility. Upon arriving with our Boxer Ace we were told he needed surgery. Actually 2 pending another procedure. Before they would even continue ANY treatment, etc pre surgery we were told to leave $3600 deposit. We did. We were called the next day, another $3000+. So long story short, they did do surgery, called with updates telling me how well he was doing, besides a urinary issue, said to be from inflammation from surgery...he was there total of 12 days...when I began to be concerned after seeing that the days were passing, and we were now over $8000, I mentioned to them. Ace was released 2 days later. NEGLECTED, AND SENT HOME TO PASS AWAY. He was in a horrible state. We took him to our vet 24hrs later and I tried contacting GCVS, I begged even in a email to the surgeon, as I was told this was best way to contact...NO RESPONSE TO ME, EVER even still to this day. Please read more about my story on my Yelp review on them. David Welch, he's the one who does all the dirty work of making the pet parents look like idiots when questioned or when a negative review is left on them. THEY LIE, THEY WILL TAKE EVERY DIME YOU HAVE. They covered so much on my babies neglect and lied to cover up the, he said she said...PLEASE be careful and seek a place who truly loves our fur babies. RIP Ace 11-2-2016. They told me he was doing better everyday, only to find he was in a dying state when we picked him up. I am so upset and hope that this review keeps you from thinking twice before using them. They are all about the money and not about our pets. Our , less than truthful surgeon was Dr Hottinger, the "manager" is David Welch, he returns a copy and paste response to everyone leaving a negative review. He will listen to you, you will trust he is looking into the issue, and then he will LIE LIE LIE when responding to what actually happened at their facility. NO COMPASSION FOR OUR FUR BABIES.

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AC
Ashley C.

11/26/2016

Provided by YP.com

Our puppy was admitted with a life-threatening illness but was never given the proper care she needed to survive. We paid this facility thousands of dollars for care, and it got us nowhere. The first doctor never started the necessary treatment for some unknown reason, so all the money used to keep her one night was wasted. None of her notes and records were passed along, so the following shift were clueless as to what was going on. The second doctor refused to administer the potentially life saving treatment because she 'didn't think it would help enough and might be a waste of materials'. They sent her home to die.

I
i-reviews

07/31/2013

Provided by YP.com

Everything from medical care to cost to professionalism was excellent! Only suggestion would be to provide a call before appointment to remind client of the procedure and provide pre-op instructions. We had to call to get this info (no food after 9 pm, no water ater midnight). Everyone was so nice and we really felt like he was in good hands.



see original review-http://gcvs.wordpress.com/2013/07/30/everything-from-medical-care-to-cost-to-professionalism-was-excellent/

MR
My R.

07/14/2013

Provided by YP.com

This as been a great experience for us and for Grey.We really can’t think of anything you could do better.





- Rich & Carolyn Nelson



see original review-http://gcvs.wordpress.com/2013/07/12/this-as-been-a-great-experience-for-us/

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Payment method
discover, visa, mastercard, all major credit cards
Neighborhoods
Clay Woods, Northwest Houston, Spring Branch East
Categories
Physicians & Surgeons, Internal Medicine, Physicians & Surgeons, Veterinarians
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