Hi Cleaners & Alterations

Write a Review713-353-0226

CLOSED NOW - Opens at 7:00am

DO NOT GO THERE! TERRIBLE QUALITY, EVEN WORSE CUSTOMER SERVICE!!

I got 4 men's dress shirts back with a huge rip on sleeves so went to the cleaner to talk to the owner lady. Right off the bat, she became incredibly defensive and even accused me for rubbing the shirts against something before bringing to the cleaner. I have been working in a desk environment for 15+ years and never had an issue with my dress shirt sleeves until this place! Apparently, she faked to be a friendly person to get your business, but when things go south, she decided to yell and accuse a customer instead of offering any help or remedies to fix the issue.

This was not the first time I had an issue with my clothes at this place, but I did not bring them back because I did not want to waste my time. However, 4 dress shirts (including Brooks Brothers, Banana Republic shirts) were all messed up at once and the owner is being not apologetic but rather accusatory? NOT ACCEPTABLE!!