Houston Garden Center

Write a Review713-451-6911

I was at this location today and noticed a Hispanic employee drinking some kind of beverage. I think it was an alcoholic beverage. I think he was a manager, because of his attire. He was dressed different from the rest of the employees.

I completely agree! I went in this store asking about lava rock, and the person helping me had no clue what I was talking about. When I asked if she could call other Houston Garden Centers to check, she honestly just looked at me with a blank stare and said nothing, her mouth gaping open. I asked if there was anyone else in the store who would be able to answer my questions. She found another person who just handed me the phone number of a manager that I could call later. Absolutely HORRIBLE customer service. These workers were mute and dumb! They should be fired because they are causing the store to lose business.

The staff at this place are unable to tell you when or if they will have a certain plant. That is, if you can find a person who speaks English.