Mac Haik Chevrolet

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CLOSED NOW - Opens at 9:00am

I was given a price on a brand new impala via text from a sales rep. Telling me that they could match and beat another dealerships price/deal. So of course wanting to save the money I went to them. When I got there after speaking with the sales rep about the price we spoke about on a new car. He then told me oh well for that price it would be on a demo car and could have up to 3000 miles on it. So still thinking it's still a good deal I test drive and do paperwork.. as soon as I sat down they switched my salesman to a younger lady. I think for persuasive means. Then another totally new guy comes and tells me that everything went thru but they weren't accepting my trade in but it's ok and I should default on the loan because GM's got my back. Wtf?? Is this what you tell people? Default on your loan and take this one. Then to top it off they didn't even give me the price that me and the 1st sales rep. Agreed on in fact it was no where close 7 thousand more than the agreed price. With a high APR and monthly note... This was kinda sad to see how they were so eager to push such bad advice that could potentially ruin ones credit score and files and then push them out the door with such a bad deal especially around this time of year.. smh Don't shop here!!!!! I'm positive by how this playd out. This happens to most customers who come here. Everybody I dealt with I felt was out to get me.. and I honestly just had a really awful visit here.

DONT BE FOOLED! Do enough research and you will see plenty of bad reviews on this place. Do not go here! I went there to buy a car for my wife and after test driving it I gathered an OTD price on the vehicle and told him I'd let him know this afternoon. An hour later I called the salesman back and WE AGREED on a new price for a 2014 black cruz LTZ. I told him i would be glad to put down a deposit but he insisted I come back in with a check for the full amount. (place was an hour away) When I got there, he sat me down with "the keys" on the table and we together spent at least an hour and half doing paperwork, taking a tour of the dealership ect. only for him to come up to me and say, "hey the black one you wanted sold hours ago but I have the white one that was next to it, you want that?" I said no, we agreed on the black one that we've been discussing all afternoon. His response was "its just a color I can do it for the same price". He then proceeded to fill my head with excuses and NO SOLUTIONS. The sales person name was MELVIN JONES. I put my trust into this person and he wasted my whole day. Earlier when we were in his office he told me I could take the new car home that evening, after which I sent my wife a picture congratulating her on her new vehicle. She was so excited. 20 min later i had to tell her the bad news. Please don't do business with these people. They care about you when you walk in with full pockets but if a problem arises NOBODY lifts a finger for you. I talked to the sales manager (Travis?) and he said he was taking notes and would call me right back but I still have not got a response. I even talked to 3 different people asking for contact information for the general manager and nobody would give me anything. This is unacceptable and wrong, this company clearly does not really care about there customers. If that was not true, the end result of all this would have been different.. This is my first bad review I have ever written for anybody, I just want to make sure nobody makes the same mistake i did by using this dealership. Go somewhere else, why risk it? -JOHN U.

Me and My wife went to Mac Haik Chevrolet on a Red Tag Price, after multiple dealers told me that there was no way they could sell it for that price, we decided to cross our fingers and go there. We spoke to Jason Chan, it was the exact opposite, jason treated us like royalty and honored the price. We were very happy and will buy all our cars from them in the future. Thank you Mac Haik!

If you're shopping for a new Chevrolet, one place you will want to avoid like the plague is Mac Haik Chevrolet. This dealership appears to be on a mission to take advantage of any unsuspecting prospect who might venture into the dealership. I was shopping for a new Chevy and made the mistake of stopping at Mac Haik. I spent over 5 hours in "negotiations" before I finally got to the end of my frustration level. I was bounced back and forth between the sales rep and the sales manager, and I got the clear impression that unless they had the opportunity to sell me a new Chevrolet at what I over heard them to say as "high gross", they would just keep stringing me along. I don't need this kind of treatment, and I wouldn't think you would enjoy it either. There are plenty of reputable Chevy dealerships in Houston, but Mac Haik is not one of them.