Massage Envy - 43rd and Ella

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CLOSED NOW - Opens at 9:00am

Horrible manager complete lacks customers service skills. I needed assistance on the remaining sessions that I had and she didn't even allow me to finish my sentences before she cut me off. Do not recommend.

After being a member of Massage Envy for a year, I finally found a professional, polite and customer first massage therapist. I had doubt about renewing my contract but now I may reconsider. If you have not been to the 43rd street location you should visit. The staff is very polite with smiles on their faces. The clinic was clean and very comfortable. My therapist was Steven, I think he is a new therapist but he is very courteous, knowledgable and applies the pressure you request; nothing more and nothing less. Steven offered massage and stress tips and really knows how to find those pressure points and stress knots. Many therapist are not consisted with their service but hopefully my next visit will be just a nice.