Osaka Steakhouse
15242 Wallisville Rd, Houston, TX 77049
Osaka Steakhouse is a family friendly restaurant serving in our local area. Many of our patrons have not only become loyal frequent visitors they’ve become part of an Osaka family. Osaka steakhouse consists of two main course, delicate sushi and exciting hibachi grill. We make sure all our sushi, from cold raw all the way to deep frying cooked, are served in the most exquisite way our customer can ask for. We believe in serving the best and freshest quality seafood to their table. Hibachi grill is the most entertaining side of our restaurant where family and friends visit throughout the week. Many of our local families and businesses host their special events from birthdays to anniversaries, wedding receptions, mother’s day and other special holidays and more at our grill. Our chefs are trained to perform the most exciting experience possible and serve delicious meals. It is our goal to serve our customers well and introduce them to Japanese delicacy.
Reviews
02/19/2012
Provided by YP.comOn Friday Feb 17, 2011 my mother and I went to the Osaka Japanese Steakhouse at lunch right as they opened at 11am. When we entered the restaurant we were not greated for almost 5 minutes until we actually interrupted the employees conversation and asked if we could be seated! Then we were seated and I explained to the young lady that we had a Gift Certificate from Restraurant.com. She proceeded to tell me that it was for Dinner Only! The Gift Certificate clearly reads...Special Instructions: Minimum purchase $35. 18% gratuity added prior to discount. Excludes: Alcohol, Holidays/Special Events, Other Offers/Promotions. ***Please note NOWHERE does it state you are required to have Dinner Only. All the others that I receieved as gifts at Christmas and required you to Dine in and Dinner Only....State it. When we asked for the manager we got another young lady named Alice who proceeded to tell us that we could not order lunch. I again referred to the Gift Certificate and the fact that it DID NOT state this and that I expected them to honor it. At which time she proceeded to argue with me. We explained that we had viewed the menu the night before and had decided that we wanted to try a multitude of items and it more than exceeded the $35 requirement...it was actually going to be more than $52! Alice then stated that we had to come back at dinner AGAIN! I asked where the manager was and Alice proceeded to roll her eyes and then said that the manager wasn't available and wouldn't be there until later. After this insult and Alice's complete disrespect my mother and I stood up and left the establishment and decided we would warn EVERYONE!! DO NOT GO HERE!! They have no customer service skills and they DO NOT honor their own gift certificates. If you want something for a particular time you have to list it, otherwise it's a bait and switch...illegal in all states!
More Business Info
Sushi . Hibachi Grill . Full Liquor Bar . Hot Kitchen Food
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun: - Extra Phones
Fax: 713-451-7156
- Payment method
- all major credit cards
- Price Range
- $
- Location
- E Sam Houston Pkwy Exit Wallisville Rd. locate behind Chase Bank, Next to Wal Mart, accross from Whataburger & KFT
- Neighborhoods
- Plantation at Woodforest, Northeast Houston, Cloverleaf
- Categories
- Japanese Restaurants, Bar & Grills, Seafood Restaurants, Steak Houses, Sushi Bars
- Other Information
Cuisines: Bar & Grills, Seafood, Sushi, Steakhouse, Asian, Japanese
Price Range : Below Average