Russell & Smith Mazda
3440 South Loop W, Houston, TX 77025
Reviews
07/01/2023
Provided by YP.comEveryone we encounter was pleasant. Personable and showed an effort to get to know me and make me feel comfortable.
From Cyrus, his manager,and Andrew and Kevin they made sure my experience was a breeze and worked with me to leave with the car I wanted. This was my first time working with Russell and Smith and they did a great job!
06/15/2023
Provided by YP.comMy car’s Service is a breeze with these folks! Experienced and customer experience driven, from the moment you pull the car up to the service bay and the advisor is waiting to open your car door, until you drive out, in record time, with your car washed!!! Oh, and an email Thank You note from the Service Manager is in your email inbox when you get home!
Thanks to Stephen Rodriguez, our service advisor, always a pleasure to see you!!
03/27/2013
EVERYTHING IS EXCELLENT PREVOUIS CUSTOMER TO RUSSELL&SMITH,,,,,,,,,,,,,,,,
03/27/2013
It was great. Oscar was very patient with my indecisiveness and well informed. Brian and Stephen were awesome as well...very personable, which is very important.
03/22/2013
It was great. Oscar was very patient with my indecisiveness and well informed. Brian and Stephen were awesome as well...very personable, which is very important.
03/20/2013
very good sam was was very cordial,,,,,,,,,,,,,
03/18/2013
JOE R. WAS THE PERFECT CAR SALE MAN. I WAS SO SCARED ABOUT LEAVING WITHOUT AN CAR DUE TO MY CREDIT HISTORY BECAUSE THIS IS MY FIRST TIME PURCHASING A CAR. IT TOOK US ALL DAY BUT IM NOW WALKING OUTHAPPY.
03/13/2013
EVERYTHING WAS GREAT....EXCELLENT SERVICE. i REALLY ENJOYED THIS EXPERIENCE
03/11/2013
We came in just to look at an Explorer. Paul was an excellent, knowledgable, and friendly sales person who made us a great deal. We greatly appreciate his laid back attitude and williness to work within our budget.
03/07/2013
LONGCONNIE was excellent sam orginal sales person made them wait long before connie tookover
08/27/2012
Provided by YP.comVery satisfying. Salesman, Oscar, represented product accurately and kept his word.
Everyone was friendly.
We appreciate you sharing this great experience with us. Oscar is a valuable member of our team and I’m glad he was able to provide such excellent customer service. Don’t hesitate to give us a call or stop in if you ever need any help or have any questions you need answered. Thank you for choosing Russell & Smith Mazda and don’t forget to find us on Facebook and Twitter to get access to exclusive deals and monthly service specials. Sincerely, Katie Smith – Internet Manager ksmith@russellsmith.com
08/13/2012
Provided by YP.comI first contacted your dealership in December 2011, nearly 5 months ago, for information regarding the CX-5. Sutoyo responded saying he had no information at the time but would keep me informed. I asked him to let me know when it will be available to test drive. Months later, I did more research and picked out a specific trim, color, and options. Though I never put down a deposit, Sutoyo was very patient and stayed in contact with me throughout the whole time until he got the exact vehicle I wanted.
We thank you for taking the time to share this recent experience with us. At Russell & Smith Mazda providing an unmatched car buying experience for our customers is our passion and no member of our team exemplifies that more than Sutoyo. We are happy to hear that you are so pleased with the service you received and I know Sutoyo will be thrilled to learn of your review. If there is anything else we can do to help, please don’t hesitate to let us know. Thank you for choosing Russell & Smith Mazda and be sure to find us on Facebook and Twitter for access to exclusive deals and monthly service specials. Sincerely, Katie Smith – Internet Manager
More Business Info
- Hours
- Regular Hours
Mon - Sat: - Brands
- Mazda
- Payment method
- discover, visa, amex, master card, debit, check, cash, financing available
- Neighborhoods
- Braeswood Place, Southwest Houston
- Other Link
- Other Emails
- Categories
- New Car Dealers, Auto Repair & Service, Used Car Dealers
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes