Ventura's Formal Wear
102 North Loop, Houston, TX 77008
Reviews
12/07/2013
Horrible customer service! Horrible manager! I purchased a dress from Ventura and when i went to pick it up they told me they did not have it. The clerk told me she would talk with the manager and have her give me a call. I never received the call. After trying to contact the manager again 3 times, i was finally able to get a hold of her. She was very unpleasant and told me someone else must have pick up the dress and that i would have to figure out who it was and resolve the issue myself. I reminded her that i had purchased the dress from her store, not someone else and that i expected to receive the dress from the store. I was told i would not be refunded nor would the dress be replaced. I would never use Venturas Bridal. I am now out a total of 236$. You've been warned...
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Phone: 713-880-2013
- Payment method
- amex, discover, master card, visa
- Neighborhoods
- Sunset Heights, Central Houston, Greater Heights
- AKA
Ventura's Cleaners
- Categories
- Formal Wear Rental & Sales, Tuxedos