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Reviews

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Ryan G.

12/04/2013

Provided by YP.com

Never, ever, ever again! Let me first say that I had my dog groomed here several times over the last year and was generally happy with the grooming. I was always a little perplexed that I could drop my dog off at 8 am in the morning and that he wouldn't be ready until 5 or 6 pm. It also concerned me a little that he always relieved himself as soon as we got out the doors like he had been holding it for some time. But today was the final straw. I have had my dog groomed numerous times here over the past year and was always charged around $90 for his breed. When I picked my dog up today I was told that my charges were $111. When I inquired if they had raised their prices, they indicated that they had not, but that they had determined that my dog was a different breed. My dog is 7 years old, we've owned him nearly since birth, and not once has he been referred to as the breed they suddenly self-determined. Not his veterinarians, not the shelter that we adopted him from, no one. When I asked why this was never brought to my attention at all the previous groomings, they advised that I should be happy that I received a discount for the previous groomings. What??? When I asked why the previous groomers didn't raise the issue, they indicated that the current groomer was a manager, which I guess makes her a self proclaimed dog expert. I guess that makes the other groomers dipsticks? To recap, I dropped off my dog for grooming services at a previously agreed upon price (the price that it had been every time before) and once the services were completed, Yuppie Dog decided to change the price on their own initiative based on their self serving breed designation. If they really believed that my dog was a different breed then they should have at least contacted me, advised me of the new price, and asked if I still wanted the service. They didn't do that at all or even try to act apologetic and rather told me I should be happy that I got a discount before? Come on! I'm half tempted to have my dog genetically tested just to prove a point. And to be clear, we aren't talking about the difference between a chihuahua and a st. bernard. The $90 paid before was for a breed that best fits my dog that includes a large breed with a double coat. I wouldn't recommend this business to anyone and plan to duplicate this review at every available opportunity and will file a complaint with the better business bureau.

T
tonyswife

10/12/2011

Provided by YP.com
Our dog's first trip to Yuppie...

Our dog's first trip to Yuppie Dog he had playtime and grooming. He came home happy and handsome ! Best daycare in the area and very good prices.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Payment method
mastercard, discover, visa, all major credit cards, amex
Neighborhoods
Central Houston, Washington Ave - Memorial Park
AKA

Yuppie Dog Daycare

Categories
Pet Boarding & Kennels, Kennels
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