Southwest Motor Service Group

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CLOSED NOW - Opens atTomorrow 8:00am

I wish there was a zero star option for this business. Purchased a truck from this establishment that their mechanic “checked over” and within a week and a half took it for an oil change. We were told that there were major problems and took it to 2 shops for assessment. It cost us $4,500 to fix it. We called to see if Southwest Motor would make it right in any way and they talked over us, were rude, and did not even offer an apology. They said since we did not let them see the truck before we started getting it fixed, they “wouldn’t know” if anything was actually wrong. They argued with us about not bringing it in and we explained that we did not trust their mechanic because he had said the truck was fine and sold it to us as sound. We asked to take the quotes and documents from the other shops in to them and they stated no and that they would not do anything for us. They have horrible customer service and they intentionally sell vehicles with major known issues. Not a trustworthy business.