Global Mac I T

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GlobalMac IT provides Apple-centric business solutions to small businesses and law firms with 10 to 50 users nationwide,and locally around the Cleveland/Akron areas. With over 20 years of combined experience using Macs and an extensive background in business, we are able to provide much more than just the nuts & bolts of computer setup.  The primary core of our business is Managed Services, where companies fully outsource their IT needs to us, so that they can focus on what they do best. Over the years we have found the primary method of IT delivery to be greatly flawed as it is purely reactive. It is the same equivalent of driving your car until it breaks down, then taking it in to the shop to get fixed.  With our proactive service, once our clients are up and running, we monitor their entire network 24/7/365, take care of Apple and 3rd party updates and security patches, and provide a help desk for prompt support and resolutions when issues do arise. Most importantly, we work as a trusted advisor, side by side with our clients in proactive ways, to help them navigate the ever changing needs of IT.  We have focused on working with law firms for many years and currently have clients in over 20 states. We are active in the MILO community (Macs In Law Office) and attend the MILOfest conferences. All our technicians are Apple Certified, including Client, Server and the latest Apple Mobility Competency.