Gerber Collision & Glass

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CLOSED NOW - Opens at 7:30am

Customer service leaves a lot to be desired. When dropping off the car, they spent 5mins. marking the area to be repaired and then about 30mins. to mark up all pre-existing tiny scratches, etc. Felt very humiliating. When I finally made a remark in that direction, they brought out a second person to join the car marking 'fun'. Will not return and can't recommend them. Its a pity - on a previous job, I liked the quality of the repair, but customer service was also less than great. Pricing is high.

Update: The price estimate we got just went up from $740 to $1640. What changed: "Other guys started looking at it." No apology.

I got into an accident in 2009. Dented my passenger side panel and my headlamp was dented in. I knew all I needed was a new lamp, the dent to be pulled out and lamp re-mounted. I went to bodyshops in Cornelius, Mooresville, Huntersville, and my last stop was True2Form. Everyone told me I need a new bumper ranging from 1,000-5,000. I have a 97 corolla with 190,000 miles not worth putting a new bumper on. I came by True2Form just as they were closing. The guy I talked to was nice enough to take a look at my car before he left. He told me what I already knew had to be done. He didn't take me for an inexperienced female that didn't know about cars. I was so happy gave the guy a hug. He was the only honest person I met. That didn't see dollar signs and try to sucker me. All the other bodyshops said it what I needed done couldn't be done. He told me to set an appointment and a few days later my car was fixed. Cost me 207.00 with labor. Wish all bodyshops were like True2Form.