Princess Bridals

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WARNING: TERRIBLE! Princess Bridal's in Huntington destroyed my brand new wedding dress (which I purchased from a store in Manhattan) Their alterations were so bad that I needed to buy another dress one week out from my wedding !!!!

I have only now decided to write "my first bad review" because Princess Bridals service and workmanship was so terrible!

I would highly recommend any bride to go to another more reputable Bridal store.

HERE'S WHAT HAPPENED
I took my brand-new wedding dress to Princess Bridal's for alterations.

The girl claimed that altering the bodice, and the length would be a simple task. I was excited, and I prepaid.

When I came back for my fitting they did NOT do what We had discussed. They cut lace out that I wanted to keep. The seamstress also "got creative" and added flowers to my straps ....it was totally not my style!

Then she cut the length of my dress free-hand. She didn't measure it...and she accidentally cut my dress diagonally! It was 3 inches too short, so on the right you could see my feet!

Then they charged me to fix it. They charged me for new lace, and fabric, in an attempt to patch up their mistakes.

When I returned my dress was worse, and my wedding was in one week! I could no longer wear that dress and needed to find a new one.

Not only had he destroyed my dress that I bought brand-new (which cost me several thousand dollars) he refused to refund me my money!!!

I contacted my bank, and they asked me to provide another professional opinion on Princess Bridal's alterations. The professional I found to review my damaged dress said their tailoring was unacceptable workmanship AND the lace the owner sold me was "very cheap" and not worth the several hundred dollars he charged me.

Not only was the seamstress rude (and did not listen) the owner had zero compassion. I still cannot believe he did not willingly refund my money.

Fortunately the bank did re-credit me my money, although the owner fought the whole process.