Valley Appliances

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Do not under any circumstances get your appliances from any of the Valley Appliance stores. The owners, Tim Tyrka and his relatives Pete, Steve, Marty, will not respond to your emails when something goes wrong. They won't come to the phone. They won't keep their word. And they will over charge for the appliances. I purchased an entire home appliance 'package' from them, and they overcharged me, and after repeated attempts to get them to fix it, and take the extra charge off my credit account, then finally stalled long enough for them to then claim they were 'unable' to fix the over charge. They offered a 'rebate' instead, which was supposed to be a credit card sent to me with $1600 on it. I agreed. I have waited over 6 months for that to show up, I have emailed and phoned dozens of times to see if anyone would help me track down this supposed 'rebate' - all to no avail. I can't get anyone in the company to help me fix their blatant misrepresentation. I am going to have to sue to get the money back, and that is unfortunate. So please save yourself the hassle and go somewhere else for your appliances. Find a store that has some level of honor. I reported them the the BBB, and they just decided to ignore that, too. It's a shame no one wants to keep their word.