Canyon Glass & Gutters Inc.
233 3rd Ave, Idaho Springs, CO 80452
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08/22/2019
Our GC referred Tracy and Canyon Gutters to us for the replacement of our existing gutters . Install seemed to go well, however, they skipped replacing one run on our house stating "they are fine" and we did not receive a discount for a smaller job. Fast forward to the snow melt and rain - the gutters leaked from behind, the downspouts were poorly located, and the mesh they convinced us to buy to keep leaves out stopped the heavy rain from actually going in the gutters.
Tracy came out one time and tried to fix the issues, but blamed the roof vs his gutter work. We've called over and over again and they either don't respond or they promise to come out and never show. In addition, Tracy was horribly rude to my wife on at least one occasion.
Kim is also a big part of the problem, providing false information and hope. During our last interaction, she stated Tracy would be out two days later, then Tracy very rudely said no - "we have to pay him to come out and fix his quality issues" - then we called Kim back only to be hung up on.
This is a terrible company. There are a lot of other options. I recommend staying away.
08/09/2018
Provided by YP.comI had Canyon Glass replace hail damaged gutters on both houses that were hit by hail, after the roofers replaced the shingles. They matched the color of the house with the new gutters. They also replaced two thermo pane windows- also hail damaged, and they put in upgraded windows that work more smoothly and easier to clean. All work was OK'd and paid for by my insurance agent, and was finished in 2 days. Thanks- L.Savage
01/09/2016
Provided by YP.compoor job on a mirror. AN antique mirror that they cut the glass too big and left gaps in the frame than put silicon between the glass and mirror. I unfortunately pay 400.00 up front.The glass is scratched. They would never return my calls and will not give a refund. They let the mirror sit for 4months with no calls. I finally had a friend pick it up to which the woman at the counter was VERY rude. poor work and treats this customer like crap. I would not recommend or use them. They have a monopoly in Idaho Springs. I would use anyone else especially if it is fine furniture these people don't have a clue.
01/09/2016
Provided by YP.comWhen I took and antique mirror to them to have the mirror replaced they OBVIOUSLY do not know what they are doing. The frame had gaps in it because apparently the glass was cut TOO BIG for the frame. Than they put SILICONE around the edges of the mirror, sloppily, with FINGER PRINTS LEFT IN IT. AND the mirror is SCRATCHED. I paid 400.00 up front for this piece of crap job. When I call and leave messages they don't answer or call me back, EVER. I have a contractor friend in St Marys who says he will never give them work again. I definitely WILL NOT and either should you unless you want to get RIPPED OFF!! LESS THAN 1 STAR BECAUSE THEY DONT APPEAR TO GIVE A DAM ABOUT ANYONE BUT THEIR OWN BOTTOM LINE!!!
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Fax: 303-567-4437
- Payment method
- discover, visa, master card, cash
- AKA
Canyon Glass and Gutters
- Other Link
- Categories
- Plate & Window Glass Repair & Replacement, Automobile Accessories, Automobile Parts & Supplies, Glass-Auto, Plate, Window, Etc, Shower Doors & Enclosures, Windows, Windshield Repair