Diagnostic Imaging Centers

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OPEN NOW - Closes at 5:00pm

Don’t bother making an appointment because it doesn’t matter. You’ll still wait over an hour and go after people who don’t have an appointment because “they’ve been waiting a really long time.”

My tech was awesome! Her supervisor was great, front desk was fine as far as I remember. Billing was a NIGHTMARE. I was told THREE times by insurance that PREVENTATIVE would be FREE/Covered. I mentioned to tech several times it was PREVENTATIVE. Instead, I was billed for MEDICAL & charged through my Deductible. WRONG! Called Insurance FIVE times & I was advised that DI NEVER recodes claims. Dr had refaxed order twice and called or written twice more. I’ve called DI 3 or 4 times. AND I went to the desk at the Mur-Len location with a copy of the order & when the receptionist called, I could hear the Coding Dept yelling through the phone to the extent had to hold the phone away from her ear it was SO Loud…& I COULD HEAR THEM AS WELL! Nice, very Nice business behavior, isn’t it? NKC Hospital also told me, in both the Radiology & in Billing Departments, that they would be glad to update a patient’s claim to reflect the correct codes, as in my case, with being billed for MEDICAL when it should have been PREVENTATIVE. Why sign up for a NIGHTMARE with Diagnostic Imaging when you can patronize a professional company that treats you fairly?

Father there for 3 hours for no reason. Manager unconcerned, said taking care of scheduling problem. No excuse, there are other medical imaging companies and I would find one right down the street.