Eyeconic Eyecare

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Dr Hawk is amazing and so is the staff. I would recommend them to anyone. Great selection of glasses and a beautiful office. Dr. Hawk is a down to earth guy and great chair side manner.

Let me start out by saying that we loved the doctor. My family has been patients here for 3 years, and he has always been so good with my kids. However with that said we will never go back on account of an incident that happened with one of the ladies on his staff, Christy. Yes this incident happened outside of her job however I truly think that if this is how you treat children why in the world would I ever want to bring MY children to your office for anything. So this is what happened. I took my 9 year old daughter and three of her friends to Worlds of Fun (amusement park) for her birthday. As girls do they were screaming on the ride (I was not on it with them) and yes, screaming excessively. Christy thought it was appropriate that once the ride was over, to go and SCREAM in my daughters face! However what she didn't know was that we knew who she was. As a mother it was everything I could do not to confront her right there and then, however I had 4 girls with me and thought better of it. So I slept on it for rest of the weekend and decided to go speak to her and her boss about why I wouldn't be returning to the practice. I ask to speak to the Dr. privately and asked for her to be brought in, of which she was. She said yep it was her and had the attitude of proud of it. She said I should have controlled my children, however what I find funny is she can't control her 40+ year old self...the whole conversation she was rude, argumentative and did not apologize once. I have it recorded and would love to be able to add it to this review. So the reason I am putting this on here is because I thought for sure the doctor at the very least would be calling within a few days and maybe apologize on her behalf, considering he just lost 6 patients on her account. However that didn't happen, which just goes to show these may not be the best people to do business with and I will never give them another dime of my money.

After moving into Kansas City I had no where to go for contact and glasses. I have family that has lived in the area for a long time and I was referred by them to go see Dr. Hawk and Eyeconic Eyecare. We decided to go there and it was the best decision because they have the most advanced technologies and the best staff. After getting glasses and contacts, i started having an issue with my contact in my right eye. After wearing the contact for about 2 weeks it was ripping, so i decided to call Christy at Eyeconic and she said that she would order me some new ones. Most places would of been like sorry that is not our problem and you would have to buy more but Christy show me that she cared about me and my situation. I WOULD RECOMMEND Eyeconic Eyecare to anyone that is looking for an eye care professional in the Kansas City area