Avian & Exotic Animal Clinic
9330 Waldemar Rd, Indianapolis, IN 46268
Reviews
07/09/2018
Provided by YP.comGreat veterinary clinic. The doctors are kind, caring and most importantly knowledgeable. I had to take my guinea pig here on different occasions, each time they made it clear in advance what the costs will be and explain what the options for treatment are. I am very thankful to have such a great vet so close to home.
03/20/2018
Provided by YP.comI brought my chicken here. I was told I was making up symptoms (and that I should just check online if I'm a dr) even though I was asking questions my friend (who is a licensed poultry vet) was helping me with. I was told my friend who is a poultry vet out of state was wrong although my bird was not even checked. I was told we were making up things that could be wrong that DON'T EXIST. I was asked to either pay over $400 total for the visit and tests or to put my bird down. I said I wanted to take her and I was shamed for either not paying for tests (not even counting treatment) or for not putting her down. The dr was incredibly rude at a very emotional time for myself and my family. I cried in the exam room after she shamed me and then she told me she'd bring my bird out. When she brought her out she added fees onto the office visit. I was told $45 for a visit and she added on liquids. I am very upset. I am driving several hours to the poultry vet after being shamed and wasting my money on nothing but rudeness and money hunger. I do not recommend this vet. I have never had a bad experience like this at any of my vets and I'm SO bummed I gave this one a try.
08/17/2015
Provided by YP.comI've been taking my birds to see Dr. Lennox for 10+ years. She's a great veterinarian and very kind. Once she even took my sick African grey home with her and took care of him all night. And I just learned that aparently she's like the only "board certified" bird vet in all of Indiana, which is cool! She REALLY knows her stuff. So its well worth the drive to see her!
The staff is also nice and very knowledgable. A few times I've seen one of her interns and I've been pretty happy with them. I love Cori at the front desk.
They've always taken great care of my critters! Highly recommend!!
06/09/2013
Provided by YPmobileI took my pet harry a rat due to some mites. I was very scared due to reading many horror stories about vets giving wrong medications or to much and having very bad outcomes. They treated harry so nicely i was right away put at ease.they ended up clipping his nails and washing his feet because he was itching so bad he also had many scabs. He was sent home on three medications and his mites and scabs were gone within a week. He is doing great and just looks so much healthier. I just wanted to say thanku so much and i would highly recommend this place to any rat owners who is in need of a vet. Thanks again.
04/01/2013
Provided by YPmobileDr. Lennox was wonderful to work with and very caring with my pets. The whole staff was outgoing and positive.
02/12/2013
Provided by YP.comGuinea Pig Ovarian Cysts - I took my 4 year old guinea pig, Marshmallow, to a regular dog/cat vet who could not diagnose her. From there, thankfully, I was referred to Avian & Exotic Animal Clinic. I took Marshmallow to see Dr. Woods 9/6/12. Marshmallow's entire middle section was swollen and she was losing hair in the same area. She was diagnosed with ovarian cysts. She was scheduled for surgery 9/12/12. Dr. Lennox, Dr. Woods and team successfully removed both cysts which weighed in at nearly half Marshmallow's total body weight. I was so nervous about my tiny Marshmallow having this major surgery, but in just a few minutes following surgery she was up, walking around and eating hay. Amazing! To be safe, both doctors preferred to keep Marshmallow overnight to be sure she did not have any reaction from the surgery. I live about 30 minutes away and did not want to risk the possibility that I might not make it to the clinic in time should an emergency arise overnight. Dr. Woods actually took Marshmallow home with her. Knowing what a nervous mess I was, Dr. Woods sent me texts with status updates and even a couple photos of my sweet Marshmallow. I was so incredibly happy and grateful with the service and kindness of Dr. Woods and team that I took my other four guinea pigs back for a check-up, something I had not done before. Happy to report, five months later, Marshmallow is fabulous as are the other four!! If you have guinea pigs, do not go to a regular dog/cat vet. Select a vet that specializes in small exotic-type animals. I am so very grateful to have found Dr. Woods, Dr. Lennox and team at Avian & Exotic Animal Clinic...they saved my Marshmallow's life!!
02/22/2012
Provided by YP.comMy daughter and I took our pet white rat here for an illness. The vet tech was very matter of fact and short with us. My daughter was crying when the vet said the end was here. They gave her no sympathy. They just started to walk away with our pet to euthanize it and didn't even ask if we wanted to hold it or say goodbye. I couldn't believe the lack of empathy for a little girl about to lose her pet. Granted, this was a hard situation to be in, and left us with no good thoughts, but I will never go back to this vet practice again.
06/29/2011
Provided by YP.comThis place is supposedly the top exotics vet in Indianapolis. I brought a rabbit I rescued in for a simple exam (more than most vets at around $60) for an unknown respiratory issue. The vet spent less than ten minutes with me, whisked him away for observation, and barely let me say goodbye to my pet. This is standard. Most animals who come to this vet are taken for overnight observation. After x-rays and 4 nebulizer treatments over the course of 2 days, the total bill was $265. Despite my asking, the vet refused to see me when I came to pick up my pet. A vet tech responded to my questions about his issue and treatment, diagnosed at pneumonia. They gave me baytril (an overused animal antibiotic) for fourteen days. Someone mis-measured the dose and it barely lasted 9 days.
I returned after having done my own research. I wanted to administer the treatments at home. I went to pick up the antibiotics for the nebulizer treatments from the vet they charged me almost $70 for 4 days. Doctor was again unavailable to speak with me. This time, the vet tech told me all kinds of things DIFFERENT about my bunny's condition than either previous vet tech I'd talked to did. Now I was broke, completely confused as to what was actually wrong with my pet, and the doctor refused to speak with me, again, to confirm the issue. They were now asking for $600 for just an endoscopy and ct scan. They never performed cultures to determine which antibiotic would work best.
End of story--Dr. Lennox has horrible bedside manners. Everyone at this clinic has an attitude and no one cares about you or your individual pet. Like another poster said, this doctor's concerns are primarily academic, and while this may lead some to think that this makes her a good vet, it does not. The vet techs here are rude and short. Please find a vet who is knowledgeable about rabbits and can also cater to the pet and pet owner populations. They are out there. Dr. Lennox is not the best option.
05/04/2011
Provided by YPmobileshe knew a lot about sugar gliders. in and out the same day with my glider when he was sick.
12/05/2009
Provided by YP.comDoctor seldom available after hours or weekends. Doctors primary focus is academics, NOT patient care. Do not recommend for avian care.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun Closed - Extra Phones
Fax: 317-879-0823
- Payment method
- discover
- Neighborhood
- College Park
- AKA
Avian & Exotic Animal Clinic of Indianapolis
- Other Link
- Categories
- Veterinarians, Pet Boarding & Kennels, Pet Services, Pet Specialty Services, Veterinarian Emergency Services, Veterinary Clinics & Hospitals, Veterinary Specialty Services