Carplex Indy West

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CLOSED NOW - Opens at 9:00am

My advice don't go there...I was there 4 hours, the sales person who was helping me Nikki had me to fill out all the paper work, came back after a short while and said I had been pre approved for up to $16,999 And I could go out and look at cars while she gave my information to the manager. I test drove a car that I liked then I went back and spoke with the manager he went over a bunch of paperwork with me how much the monthly payment would etc. Said he had to submit the information to their bank and it would take about 15 minutes. Well that turned into another hour and 15 minutes just to be told I was turned down. Mind you, this is a dealership that says they can help people with not so good credit. The problem I have with them is this, why would you tell someone they've been approved if you haven't even submitted their information to the bank yet. Big disappointment and a waste of 4 hours of my time. My suggest is go somewhere else to buy a car.