Incrediplex

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OPEN NOW - Closes at 10:00pm

VERY poorly staffed and dirty! We went today and it was a bit busy due to spring break but not too crazy. But there wasn't enough staff for all of the activities. So if you wanted to do laser tag, or bungee jump, or anything that required an employee, you'd have to go searching for one first. Also the bathroom was disgusting, no paper towels in the men's room, the hand sanitizer had a strange mildewy odor (not the alcohol scent that lets you know the bacteria is being killed), dried urine (so you know it's been there for a while) on the top of the urinal, hairs all over the stool- and we got there an hour after it opened so this was there from at least the night before.

About 1/3 of the games were out of order and only 1 of the 6 or so games for little ones even came close to working. You'd think with it being understaffed and unmaintained it'd be dirt cheap right-no it was about 150% of what other similar places charge for the same games/activities. The rock wall is a disaster waiting to happen-underneath the 30 or so foot pillar that your children are climbing is a cement floor, no safety mats or padded flooring, so if that rope fails at 20 feet or above your kids is at best crippled for life, I can't believe that is up to code

This place is terrible and unprofessional. I worked for this business so I had a chance to see how they run their business. A manager by the name of Justin had decided it was acceptable to yell and cuss at me on my 2nd day of work because I had been doing something wrong and threatened to fire me over it however he conveniently left out the reason why I was being yelled at and how not to do things next time. On my first day there this same manager would not even look at me in my eyes when he talked to me and just threw my new work shirt in my face. I am half Japanese and I felt like I was being discriminated against because he does not treat the other employees this way and I noticed none of the other workers are of asian descent. By the time I left he was laughing and telling the other employees and managers about the situation however I do not see discrimination as a laughing matter. I could be mistaken about being discriminated against however I still feel like I was shown quite a bit of disrespect. Needless to say, I quit because I did not feel like I was given the respect that I deserve. This place is also completely unorganized and I did not even go through actual training with a manager. If this is how they treat their employees and/or customers and they think it is acceptable they are completely mistaken. My two days of work there were a complete nightmare and I urge you to take your money elsewhere if you are looking for something fun to do with your child.