Ridgeline Auto Sales

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CLOSED NOW - Opens at 7:30am

I am not sure why there are two negative reviews but I have found them to be honest and reliable. I also noticed while waiting that two large corp with fleet cars also serviced there. I took that to mean they must feel there superior to surrounding competitors too. I am happy so far with both experiences. Very friendly and helpful. Much appreciated

Shady,

Their version of a coolant flush is just draining the old coolant out and refilling with new. An actual coolant flush is hooking the fluid exchange machine up and evacuating the old coolant from the system and then adding a chemical to circulate and clean the system and then add new coolant. Do not charge customers for something that you aren't doing.



When checking rotors you use a micrometer to measure the thickness against the discard specs, using eyeball judgement does not accomplish this.



There are many other mishaps by this company, these are only a couple. Buyer beware

I made an appointment to have tires installed at 1pm. At 1:10, I was informed that the fellow who would be installing my tires was still at lunch, so much for first impressions. Once they took my vehicle, I was informed that it would cost $8.00 more than I was quoted, because there is a $2.00 per tire disposal fee. When I made the appointment and was quoted I specifically asked them if the price included balancing, new stems and disposal, to which I was told, yes. So much for an honest quote. They are putting the tires on now, so we'll see if they can manage decent work at least.