Enterprise Rent-A-Car

Write a Review803-407-0292

OPEN NOW - Closes at 6:00pm

I rented a 15 psgr van from this location @ 7714 Broad River Road.
The staff there was so friendly and made this rental experience very easy. Pete and Sydney were especially helpful and this makes me ready to rent a vehicle at this location again !!!

I reserved a small car through the website 3 days before pickup (3/11/16).My reservation was to pick up the car at 4:30 pm,drive directly to the Woodstock, GA location (on Towne Lake Parkway) and drop the car off the same evening (Friday,3/11),which is exactly what I did.I was instructed to leave the keys in the drop box since the GA office was closed when I arrived (8:40 pm),which is exactly what I did.I unloaded my luggage,locked the car,deposited the keys into the dropbox,and left.The Tues after (3/15),I received an email and noticed that I was charged for having the car for 3 days.I literally had the vehicle for 4 hours.I returned it EXACTLY when I said I would and am being charged for someone else's error.The car sat in the parking lot for 2 days before someone did their job and checked it in.I have now spoken to 4 diff people and have had no resolution or help.

I have never experienced more terrible customer service in my entire life.If I could give less than 1 star, I would.

Christopher was nice they had two car for me to choose from will be going back to this Enterprise nice and easy to get out

I reserved a rental for a premium car and when I got there they upgraded me to a nicer one. Thanks enterprise, I really enjoy my rental and the customer service was exellent