Express Auto and Tires
107 N Story Rd, Irving, TX 75061
Reviews
01/29/2018
Provided by YP.comI took my car and to replace my door was given $100 price from Alfred but later received a text from Alfred telling me my car was ready and it was $150 but I responded back saying I don't do business this way & I expect to pay what I was quoted & I told him I will pick it the next day & thought that was end of it but when i went 2 pick up my car Alfred said we would settle up inside gave paperwork to a man with an accent behind that I presumed was the owner and then said $168. I said in an angry tone that isn't what we agreed to & told Alfred you said $100 & I never agreed to more than $100 but Alfred never turn around..with his back turned to me and facing Zack the owner who was sitting behind the desk then told him $128 & wrote it in paper said he had to buy parts and said labor was $100 and parts would be $28 but I once again said I expect them to honor $100 price they quoted me and if price was to change should've contacted me to see if I was ok with it but Zack said I'm sure he did..He said well he must've told your daughter i said no he didnt but it was my car should've call me ask me if I would be ok with the price change before working on my car after all they only put on a door that I bought and the price changed from $100 to $150 to $168...ridiculous without me knowing about until after door was installed. I told Zack the owner, that is crooked and not acceptable and when I expressed my displeasement Zack the owner raised his voice at me after I threw my money on the desk..He then grab a $100 of the $140 as if he was going to give it to me and then screamed at me lady!!!! you know I could keep my car!!!! I said no you can't after I paid you and told him to just give me my key and my change man then he said get your change lady and get out!!!. I told him I'm the customer and the reason he has a business.
01/29/2013
Provided by YP.comI recomend this business to every body. Very helfull and honest service. Very business oriented they take care of there customers very well. They stand behind there warrantees. I will go back and do business again.
11/30/2012
This is a good repair shop and tire place. The prices are good and they are good at what they do. I have never had a problem with this place and they wont try to rip off a woman. Call and talk to Mark.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Tires , auto repair, wheel alignment, oil change.
- Payment method
- cash, amex, discover, master card, visa
- Neighborhood
- Sherwood Forest
- Other Link
- Categories
- Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Brake Repair, Wheels, Wheels-Aligning & Balancing
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes