Firestone Complete Auto Care
7550 N Macarthur Blvd, Irving, TX 75063
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Coupons (2)
Reviews
06/18/2013
Provided by YP.comThe service is good. Better try if you want
01/04/2009
Provided by YP.comI got lifetime wheel alignment with Firestone for my Lexus ES300. On Jan 3rd I gave my car for wheel alignment at 4:30p. Person that took the work order said it will be ready in an hour as they were working on other car's alignment. I went to store shortly before 6p and Service Manager Toby tells me that he put my car in the next days pool. So, I went to store this morning at 11. Toby was not on duty but Store Manager Will said the work was done but they did not have the print out. I asked him if he could take a print out again. "Will" said that in the past 5 years I did not get any other work done from them and they did not care to show interest doing my wheel alignment. So, does Firestone really put their heart when we give them our expensive cars????
5 years ago when I gave my car for oil change, this firestone drained the brake fluid and on the road when I tried to apply brakes, it did not work ( I had to use hand brake, luckily). Will at this Firestone blatantly agreed to me that they want to focus on customers who generate the most revenues to Firestone. Further he added "They are not after providing good customer experience".
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
TollFree: 800-997-9115
Call Us: 800-997-9115
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, amex, visa, discover
- Location
- MacArthur Crossing
- Neighborhoods
- Las Colinas, Macarthur Crossing
- Other Link
https://local.firestonecompleteautocare.com/texas/irving/7550-n-macarthur-blvd/
- Social Links
- Categories
- Mufflers & Exhaust Systems, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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