Firestone Complete Auto Care

Write a Review972-457-3236

CLOSED NOW - Opens at 7:00am

MOST HONEST PLACE IN TOWN (and I'm female!!)



Every time I come to this location, and this location only (I've been to about 5 different locations), they are honest - if to a fault. When I go in to have work done, I will say to go ahead and give me an oil change, new air filter, or insert general maintenance item here, "if I need it." Nine times out of ten, I'm told I don't need it. This is completely opposite of any other shop I've ever been to where they are always saying I need these things and I could have bought and air filter the day before, and still I'm shown a "dirty" air filter (obviously not MY filter [and this is just an example, mind you]) and told I need a new one. Their prices are average to kind of high, but there are always coupons online. They've been known to work with me when my money is tight to get the cost of repairs down to a minimum. They are friendly and I never have to wait to be seen, unlike NTB in Valley Ranch who lie to get their customers in the door, you're rarely greeted right off the bat, then lie again about cost and wait time. ALL staff members are super friendly. When I say they're honest to a fault, my 2008 Infiniti didn't pass inspection because one of my tires were too worn. They were right - it was and I wasn't even aware. They didn't try to upsale me on tires at all. They gave me the bill and sent me on my way. I bought 2 new tires at NTB (only because I had available credit on that credit card) - big mistake (see my NTB review). But my reinspection passed and now I'm saving to buy two more tires at Firestone.



I've never dealt with honest mechanics before dealing with this location. They will forever have my business.