Lux Nails Spa & Salon
8140 N Macarthur Blvd, Irving, TX 75063
Reviews
09/07/2015
Provided by YPmobileI would not recommend anyone to this place. The staff are rude!!!. They always rush!!!... I've got a $55 pedicure and I expect to enjoy my pedicure. I also got gel manicures and they were working on my hands and feet made me so uncomfortable. I don't expect to spend alot of money but can't relax. Not worth it.
08/11/2012
Provided by YP.comThis is the most amazing spa ive ever been too. The employees treat you so nice and you can become really comfortable wit them. this is a must go spa!!!!!!!!
08/09/2012
Provided by YP.comYou really have to go. From the outside you think it's just a small nail spa, but when I went in I was extremely surprised. It's so spacious, upscaled, elegant, and relaxing. I was greeted by a friendly and well spoken lady that was very helpful to help me pick out a color. I was convince into doing an organic pedicure that the manicurist suggested that it was their best pedicure and that I get more massaging. My pedicure took an hour long and man did I enjoy every minute of my "more massaging". They also offered complementary wine and drinks which I asked for a glass of merlot. Come check this place out I think you will love it like I do.
06/19/2012
Provided by YP.comI wouldn't suggest this place at all. I went in with my sisters for birthday Pedi’s and we had 3 regular Pedi’s and 1 citrus upgrade. My lady worried about her phone the entire time. She was returning calls and responding to text messages while working which made my Pedi take even longer. Another lady didn't even buff my sisters feet and her polish was thicker on some nails and she tried to blame the shape of her nails and some nails she didn’t even trim or file. My polish and one of my sisters polish started coming off the next day after 1 shower and because we had a busy weekend planned there was no time to go back. The wine was okay but the water wasn't even cold and as it's June in Texas room temperature water is not refreshing at all. I'd suggest spending your money elsewhere.
05/13/2008
Provided by YP.comI walked in with a girlfriend of mine for a quick Birthday pedi. They asked us to pick out colors and we were going through the rack. I picked up one that had a plastic sleeve on it, as did about 1/2 the others on the rack. The bottle fell out of the sleeve and shattered, spraying nail polish all over my friend, my self, and their tile floor. They didn't react when we asked for something to start cleaning up ourselves with, and instead went to cleaning the floor. They grabbed one of my shoes and hit it with acetone, taking the color with it. Same with my girl friend. We ended up able to get the majority of it out of our clothes, but when I suggested they take off the plastic sleeves I was told I didn't hold on to it and I dropped it.
So we sat in the chair for our pedi's and for them to scrub off the paint on our legs. The women asked if I wanted a "green tea" pedi. I said no. She asked again. I said I don't know what it is. She told me it was more relaxing and more massaging. And I just gave a whatever and picked up the pricing book. $45! I then said no - and was told it was too late to go back since she had already dropped in the tea bag. They did the same to my friend without asking. So I got to pay $90 (that had no extra massage or relaxation), and have ruined shoes for me & my friend.
As we left the lady also told me, as we left an hour and half later, that sometimes acetone will eat holes in your clothes, after that's what they handed us to wipe off our clothes with.
Really lacking in customer service or care. They need to get the plastic sleeves off the bottles. Will not go back.
We are sorry that you had a not so good experience at our salon. We are truely sorry that you'd dropped a full bottle of polish on the floor that splattered everywhere around you. We are also sorry that the floor was cleaned up first for safety reasons; 1)other clients might walk on it 2)glasses and polish had to be picked up for you to be able to move around so you don't have to step in it and 3)that's the only way to get to you to help you out of a messy situation. We understand that accident happens all the time. Sometimes customers would tested a color and put it back without tightening it. Again, sorry for the bad experience.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Phone: 972-432-5883
- Payment method
- all major credit cards
- Location
- This business is located at a prime spot of North MacArthur Blvd and LBJ-635
- Neighborhood
- Valley Ranch
- Categories
- Beauty Salons, Cosmetologists, Day Spas, Hair Removal, Massage Therapists, Nail Salons
- Other Information
Price Range : Above Average