Pioneer Natural

Write a Review972-501-9890

CLOSED NOW - Opens at 7:30am

AWFUL AWFUL!! customer service here is almost

non-existent/rude!!.. I spoke to a man named

"TONY" employee id number 924093 he is

apparently a "supervisor", just like all the

other employees I spoke to he was just as rude

with absolutely no way of resolving my issue.

when I moved out of my apartment because my

lease ended I called reliant to cancel my

service. tony and everyone else told me 6 days

to cancel!! I told them that I will have

already moved out and that my apartment is

planning to come in and do

inspection/cleaning/painting in this HOT JUNE

HEAT they will be blasting the A/C and

everything else (which I will be paying for!)

My bill for a tiny 600 sq ft apartment will

come out to be over 300$!!!



I kept trying to explain my situation but every

time I got the same snide remark telling me

it'll take 6 days before they can even get

anyone out!!





stay away from reliant unless you want

extremely poor customer service AND HIGH BILLS!