Metro by T-Mobile

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Unbelievably terrible!, I will never go back there again , as long as I live.

Hard to believe such a rude young lady (with a long hair) working in there! She need to be terminate.

There are 2 young ladies(one is little more older than the other one) , and one young man working in this dealer with rotation shift. They all not even close to kind to customer.

Middle of searching for the metro pcs ceo contact information, I found this web site to review for 77-02 Roosevelt Ave, Jackson Heights, Queens, NY. I will write to the pcs consumer complain web site, and the face book also. I hope somebody do something about this nasty employ or this dealer shop!!!!

Since this is a Spanish community , they are bilingual. However, I always thought they are rude not only none Spanish speak customer like me , but other working class looking Hispanic customers too. From my past experiences for this dealer shop, I didn't want to go , but since it's close to my home, I drop by for solution for my trouble phone. On Jan 5, there was a young man was working . As his suggestion, I ordered new phone for $15.00, and he told me come back after one week, so I went to Jan 20. This time the terrible young girl told me (after called him on the phone )that he forgot to order, or not available the same model. She wasn't clearly explained to me what is going on, then she told me come back Tuesday with a tone of ordering voice. I was so upset about this employ's attitude toward to me. Of course, no apologize anything. I even felt hurting my dignity . She seems younger than my daughter. She also keep saying several times that you didn't bought your phone in here, so I can't do much . I once responded to her saying that "what is the pcs sign outside then? " but she ignored me. However, I go back on Jan 25. exactly 5:50 pm. after work. The same long hair employ told me that they have in Flushing at this time, so come back tomorrow, again with the same tone of voice. Suddenly, I felt inside I really had enough for this nasty girl , so I said " no sorry nothing?" Then she said " you didn't bought here, and you didn't come last week" . I explained to her that is not true , but I quickly realized I can't communicate this kind of people. Finally, I asked her name to report to the customer service department. She said 'no";, then she throw me the $15.00 to me, and said" I don't want to see your face, go". That moment I felt blank for a moment, and I didn't know what to respond. Totally shock! She also asked me to give her back the receipt which is attached with a store business card . So I did. Then she talked herself "there is my name in the business card" . Wow!, what a clever girl! When I leaving the store, wondering who is the owner of this dealer shop, or is she or he knows what their employs doing it ? I just left with a great anger with pitiful feelings inside of me. The last word she told me that I don't want to see your face and go is will be in my head and bother me for a long long time. This kind of employ should be get fire, because no one should treat customer treat like this. Period!!!!!!!!