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Reviews

LD
Lashaunda D.

06/03/2018

Provided by YP.com

I can not access my funds. There’s an available balance but it’s not allowing me to withdraw. All weekend long , same thing!
One ATM gave an error message and said I’ve reached my daily limit. (Hadn’t withdrawn a thing) Another ATM said it was unable to complete the transaction.

Of course no one is available over the weekend to help!
This is bad business! I had surgery a few days ago. Couldn’t even withdraw my OWN FUNDS for items I needed

SG
Shernisha nikki G.

05/11/2016

Provided by YPmobile

I have never had any issues other than the ATM not working when needed. Other than that the service is great.

H
harmonylove

08/31/2012

Provided by YP.com
Run!!!! Don't use this bank. ...

Run!!!! Don't use this bank. They have more computer failures/errors than any bank. Almost all of my family banks with them. I can not access my account/money due to their continuous system errors. Twice I have been put an embarassing situation because my card was declined due to their system errors/failures.



I have never heard any other banks having theses same issues. Anybody with common sense would know to have a backup system for times like these. I understand the whether is bad, but they should have had a backup system.

R
rateds

10/12/2011

Provided by YP.com
Up until this point I haven't ...

Up until this point I haven't had a real problem with this credit union. Today I have a srrious one. I have been trying to get MY money out of the ATM for 3 days, most recently this morning. I can into work and immediately went to the phone to call and see what the problem is and I cannot get through the automated system to speak to a "member service rep". I am infuriated!! The phone rings and then goes busy. I need to speak to a LIVE person NOW!!!!! and when I do it will be to close my account. I realize things do happen in the world of technology but this is totally unacceptable. When one line doesn't work, there needs to be another number people can call.

A
aarc05

05/21/2010

Provided by YP.com
Impossible to reach by phone

My service to date has been excellent. I am traveling out of state and have an issue that needs to be addressed immediately. The only phone number listed is automated services and does not address the situation; they are impossible to reach. I know they have phones :), I've seen them in use while waiting in the lobby. At this point, I'm not sure why they have them.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Fri:
Extra Phones

Phone: 601-977-8320

Brands
visa
Payment method
all major credit cards, amex, discover, mastercard, visa
Other Emails

Categories
Credit Unions, Financing Services
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