Milanos At The Beach

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OPEN NOW - Closes at 10:00pm

I recently had a TERRIBLE experience at Milano's.



I have lived in Jacksonville Beach for over 2 years and have gone there many times and ordered take-out from there many times. I used to think it was a solid establishment and enjoyed supporting their business.



Thursdays is $1 beer and $1 slices night and I have gone often. The beers are usually served in pint glasses, but last night they were served in plastic cups the size of child dixie cups. I asked the server what the deal was and she apologized profusely saying they aren't normally like that. I asked to speak with a manager to see what the deal was. I overheard her telling the manager I was unsatisfied, but she returned to my table and told me the manager would not come to my table to speak with me. At this point I was VERY offended. I was a patron of this place for 2 years, and this is the treatment I get??



I asked the server to tell him again how unhappy I was, but he refused to come over. I asked her the name of the manager and she said his name is Al.



AL, I HOPE THE BAD REVIEW IS WORTH IT. TREAT YOUR CUSTOMERS WITH RESPECT NEXT TIME, JERK.



I will now happily take my business to Brucci's which also offers $1 beers and $1 slices on Thursdays.