Optigen Inc

Write a Review904-339-0050

CLOSED NOW - Closed

They treat disabled Veterans like crap. Time to get the News Stations involved. Sad day for our Military with this company, must be anti Military. Josh the customer service rep shame on you.

Started ok at first then when I needed scheduled supplies they were awful. I am active duty military and was unable to get my six month supply when I went on deployment, they said that Tricare the military health care doesnt allow that. Well as a fool I believed them everytime they used that excuse. The customer service person was always demeaning towards me and her company policies were an excuse for everything. I had to pay for my own cpap supply due to the fact that they couldnt clear up the situation. I woud rather lose some money than have the side effects of not using my cpap. It was so many issues for the time I was with them to list, it goes on and on all the way to the bitter end. I now have Respira Medical and am given everything this company refused to give me. Even there technicians that visit my house were awful. This last guy didnt keep his appointment time due to the fact he fell asleep! So rude and obnoxious! I am glad I had a way out.