Coggin Toyota at the Avenues

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Every time I go to Toyota at the Aves. for service, I get treated with respect and all the staff I have met are very friendly and competent. I always have my Avalon serviced there, and my family and I have purchased 5 cars at that dealership. I am a loyal customer.

I do not usually throw other businesses under the bus, however we shopped for a car at another huge Toyota dealership, and after two hours of agony and the guy arguing with us about their prices we decided to go to Coggin-what a breeze it was! Nick was our guy, and he was awesome! He was honest and very pleasant to work with. Within the hour we walked away with a brand new vehicle. I recommend Coggin at the Avenues to everyone!

I took my 2009 Camry for an oil change and they found a power steering leak, that I did not notice before and informed me of the cost, with out pushing the emergency need to to fix it asap, they explained it was a small leak and suggested that I get it resolved. The service team was very friendly and giving my car the complimentary car wash was a very nice touch.

The condenser fan motor on my 2005 Camry quit working after 240,000 miles. Kim was my service adviser and she made everything as simple an inexpensive as possible for me. Her initial estimate was a little high. I told her I had already called for a quote on the part and the labor to install it, but of course the taxes and shop fees, etc, somehow caused her estimate to exceed my own. She said there wasn't anything she could do about taxes and shop fees, but when I told her I had bought 4 cars from Coggin Toyota and had been coming to them for service for 12 years, she reconfigured the labor and managed to come in below my own initial estimate. She also gave me a loaner car, which because I need my car for work, made this fix seamless and easy for me. I appreciate the friendly service and her efforts to make this as easy and painless as possible for me. I would also like to take this opportunity to comment on the honesty and integrity of the Coggin service team in general. There have been times over the years, when I had a concern, and even times when I told them that a 3rd party had said I needed expensive repairs, and instead of taking advantage of me, they told me there was nothing wrong with my car and didn't charge me a dime. They seem to understand that keeping customers over the long term makes them more money than making a few extra bucks in the short term at the consumers expense.