EXECUTIVE CAB
9951 Atlantic Blvd Ste 177, Jacksonville, FL 32225
Reviews
08/04/2014
Provided by YP.comHorrible, Horrible, I would never recommend this company! I was recommended to this company by a limousine service. I called them at 3pm to schedule a pickup at 4pm to take my wife and I to a wedding at 4:30pm that is 10-15 minutes or 6 miles away. When the diver did not show up at 4:00pm I called the company to see where the diver was, the dispatcher said he should have called and was on his way. After 5 minutes, I called again, she said the same thing, 5 minutes later same response....at 4:15 the manager/supervisor of the company called with no apology that they would not be able to pick us up since they do not have a taxi near our location and that they were short handed. Needless to say I had to call another company to pick us up and we missed the wedding completely after coming in from another state to attend my relative's wedding. We were heart broken and felt so guilty for missing the wedding! I would rate it less then 1 star if I could!
I am truly sorry for our failure to perform as you expected. Our goal is to exceed customer expectations every time and we failed in this instance. As I am responding to this review, I am not sure which of our members took your reservation. If you can provide me with that information I will handle this incident with our dispatcher that was on duty at the time and see that future requests from all guests are handled with the utmost professionalism and that drivers are dispatched in the appropriate time to meet the time. Again I am very sorry and embarrassed that you had such a negative experience with our service.
02/08/2013
Provided by YP.comUnbelievable, I didn't realize this was a taxi. Non Smoking and uniformed drivers. Wow. I will use this service from now on.
We are grateful for the positive response we have received since opening our doors on January 1st 2013. Thanks to all who have tried our services and continue to use the service. We strive for excellence each and every ride.
More Business Info
A Better Way to Taxi!
- Hours
- Thanksgiving Day
2024/11/28 Closed Christmas Day2024/12/25 Closed Regular HoursMon - Sun: - Extra Phones
Fax Line: 904-398-2621
- Services/Products
- We are the only Metered Black Lincoln Town Car service in the city. We offer services to and from the airports, cruise ports and for any social event you may have.
- Brands
- Lincoln
- Payment method
- cash, insurance, debit, paypal, all major credit cards, travelers checks, visa, mastercard, amex, discover
- Categories
- Airport Transportation, Taxis