Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

Click to Schedule Your Appointment Now!

External LinkSchedule Appointment

Coupons (2)

 
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

B
bwolfe417

01/11/2008

Provided by YP.com
Horrible, Horrible Experience!

Do NOT do business with this company! They not only messed up my car, kept it for TWO weeks before fixing it, but then lied about additional maintenance they would do at no charge for our inconvenience, only to CHARGE us when we arrived to finally pick up our car! I will be telling everyone I know to never use them, ever!! Horrible customer service, horrible mechanical skills and they outright lied to us! I am contacting the Better Business Bureau as soon as I finish my letter about our experience (which is also being sent to Firestone's corporate offices and my attorney).

S
stormy1234

08/15/2007

Provided by YP.com
Auto Service

Poor customer service. Waited over 3 hours for tires even though I had an appointment. Work was done on my vehicle and when I asked for the paper work to review the work that had been done I was told it was in the garbage and they couldn't find it. The worst customer service I have ever had. I would not recommend this store in fact I will tell my friends not to ever go there.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Fax: 904-260-3201

TollFree: 800-997-9115

Call Us: 800-997-9115

Phone: 904-717-6047

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
master card, amex, discover, visa
Neighborhoods
Arrowhead, Southeast Jacksonville
Social Links
Categories
Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

Banner