Jax Parking Club

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I left my car in this lot for ten days with no damage. I come back after the 10 days and in a hurry to get back to school, I realize I had damage to my driver side mirror and door. Not to mention I had less then a quarter tank of gas and came back to a half a tank of gas and both of my trip meters were completely different, which is impossible because I always clear them both at the same time when I get gas. This means they took my car off their property and put gas in my car. I am now somehow responsible for their carelessness. I tried to leave this review on their website and inserted my reservation number in and come to find the reservation number is invalid, also meaning they cancelled my reservation number in an attempt to prevent me from giving them this horrible review. I own up to the damage I have personally caused to my car and this was not my doing. This company is all around shady and frankly criminals for using my car for anything other than parking my car. The woman Heather was extremely rude as well. I will NOT be going back. STAY AWAY FROM THIS COMPANY.

I am highly upset about my experience with your business. I purchased parking in advance online via Cheap Airport Parking for 3-23-3-27 of 2015. I prepaid 3.38 and 13.51 was to be due at the lot. When I arrived back from my trip on 3-27-2015 I had no phone as I had my phone stolen in Mexico and could not find the number to call the shuttle. No one knows this business as Travel Time as it is advertised so needless to say I was stranded for awhile until finally I started asking the driver of every shuttle. The driver for travel time was advertising for a hotel on the shuttle so GOOD THING I ASKED. Once I arrived about 11:40pm the man at the front desk attempts to charge me over 30.00 for my parking. I explain to him that I had paid online and he tells me he has NO RECORD. After beating his computer for 15 mins he says he can adjust the rate with proof. Well I had none except the email con. as I lost my phone once again. He makes me walk around behind the desk and log into my PERSONAL email to PROVE TO HIM I am not lieing oh and then has the nerve to charge me an extra day as it is now past 12:00pm. I ended spending over what I agreed to and as a woman at midnight I was VERY Uncomfortable. NEVER AGAIN