PetSmart
10261 River Marsh Dr Ste 143, Jacksonville, FL 32246
Reviews
09/18/2018
Provided by YP.comEmployees need more customer service training, on the phone AND in person. They were extremely rude when I asked for help, the store wasn't even busy. I am a snake breeder and owner, and when I requested to take a look at one of their snakes, they refused service because I "wasn't planning on buying the animal that day." Even when I asked to speak to the manager, he was standoffish. Very poor experience, I do not recommend this location at all.
02/15/2012
Provided by YP.comgood size petsmart. lots of items you need for pets for most kinds. the birds, reptiles and rodents cages looked nice n clean.. i wanted that yellow one and the parrot so bad they had a good personality but i already have two. lol bought toys for my birds and they haven't broken yet. seen two people with their dogs. a person, her dog and an associate were in middle of training along an aisle. surprised that they didnt have a lil dog training section for them but was cute to see. no one asked us if we needed any help. cashier was very polite. she helped us with our petsmart card and exp was great.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Brands
- Nutro
- Payment method
- amex, master card, visa, cash, discover, debit, paypal, check
- Location
- St Johns Town Center
- Neighborhoods
- Windy Hill, Southeast Jacksonville
- Other Links
- Categories
- Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training